Tesco
Tesco is a British supermarket group founded by Jack Cohen in 1919 and based in Welwyn Garden City. Its website handles the weekly food shop plus household goods, health and beauty, home and garden items, and F&F clothing. It suits households who want groceries brought to the door or ready to collect, with Clubcard pricing applied online.
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Tesco GHS |Delivery Saver
More ways to save at Tesco
- NHS discountTesco does not offer direct NHS discounts or accept Blue Light Cards at checkout. However, NHS staff who are Blue Light Card members can purchase discounted Tesco Shopping Cards through the Blue Light Card scheme, which can then be used for savings in-store and online.
- Military discountTesco does not have an official standing military discount programme. However, they have offered temporary discounts for Defence Discount Service cardholders during specific events. Additionally, Armed Forces personnel who are Blue Light Card members can save by purchasing discounted Tesco Shopping Cards through the Blue Light Card scheme.
- Join ClubcardEarn 1 point per £1 spent on groceries, 1 point per £2 on fuel Exclusive Clubcard Prices on hundreds of products 150 points = £1.50 voucher, redeemable in-store or online Exchange vouchers for 2x value with Reward Partners Personalised offers based on shopping habits Free Clubcard membership with app, card, or key fob Celebrating 30 years in 2025 with special rewards
- Click & CollectSkip delivery fees by collecting in store.
- Gift cardsAvailable if you're buying for someone else.
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About Tesco
Beyond the food shop
Fresh produce, meat, dairy, bakery, cupboard staples and frozen food form the core of the online range. Baby and pet products, toiletries and cleaning supplies go in the same basket. Non-food lines include F&F clothing, kitchenware, home furnishings, garden items, small electricals and entertainment.
Delivery options and costs
Home delivery needs a minimum basket of £50, and slots cost £3 to £7 depending on time and area. Flexi Saver windows cost £1.50 to £4 if you can be flexible. Whoosh rapid delivery costs £2.99 and arrives within 20 to 60 minutes. A Delivery Saver plan from £2.49 a month covers unlimited deliveries. Click+Collect is free on orders over £25.
Returns and payment
Most items can go back within 30 days if you have proof of purchase, either in store or handed to your driver. The Freshness Guarantee covers fresh food that disappoints. Chilled and frozen goods can't be returned just because you changed your mind. Refunds usually take 3 to 5 business days.
Tesco takes Visa, Mastercard, Maestro, American Express, Apple Pay, Google Pay, PayPal and Tesco gift cards. Clubcard members see Clubcard Prices on hundreds of products and earn points as they shop.
Sustainability at Tesco
Tesco has committed to ambitious environmental targets through its Planet agenda: Net Zero by 2050: Aiming for carbon neutrality in operations by 2035 Emissions Reduction: Already achieved 65% reduction in Scope 1 and 2 emissions, targeting 85% by 2030 100% Renewable Electricity: All group operations powered by renewable energy Food Waste: First UK retailer to publicly disclose food waste data; 82% of unsold food redistributed Packaging: 99% of UK Own Brand packaging recyclable, targeting 100% Sustainable Sourcing: Committed to deforestation-free supply chains for all primary risk commodities
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Tesco quick facts
| Delivery | Tesco offers comprehensive delivery options to suit your needs: Standard Delivery: £3-£7 depending on slot and location Flexi Saver: £1.50-£4 for flexible time windows Click+Collect: Free on orders over £25, otherwise £5 minimum basket charge Whoosh Rapid Delivery: £2.99 for delivery within 20-60 minutes Delivery Saver: From £2.49/month for unlimited deliveries Minimum order value is £50 for home delivery and £25 for Click+Collect. |
|---|---|
| Returns | Tesco offers a generous 30-day returns policy: Return items in-store with proof of purchase for refund or exchange Online orders can be returned to delivery driver or at Tesco Extra/Superstore Freshness Guarantee: Return unsatisfactory fresh food to delivery driver Refunds typically processed within 3-5 business days to original payment method Chilled/frozen items cannot be returned for change of mind after delivery |
| Click & Collect | Yes |
| Payment methods | Visa, Mastercard, Maestro, American Express, Apple Pay, Google Pay, PayPal, Clubcard Vouchers, Tesco Gift Cards |
| Gift cards | Yes |
| Loyalty scheme | Clubcard |
| Founded | 1919 |
| Headquarters | Welwyn Garden City, Hertfordshire |
| Parent company | Tesco PLC |
| Stores | 3,000+ |
Tesco contact
- Website
- tesco.com
- Phone
- 0800 505 555
- Hours
- Monday-Saturday 8am-8pm, Sunday 9am-6pm
Tesco FAQs
What is the minimum spend for Tesco home delivery?
Home delivery needs a basket of at least £50. Click+Collect has a lower £25 minimum and is free once your order goes over that amount.
How fast is Whoosh delivery?
Whoosh is Tesco's rapid service. It costs £2.99 and brings your order within 20 to 60 minutes.
Can I return fresh food to Tesco?
Under the Freshness Guarantee you can hand unsatisfactory fresh food back to your driver. Chilled or frozen items can't be returned simply for a change of mind.
Is a Clubcard useful for online orders?
Yes. Membership costs nothing, and members get Clubcard Prices on hundreds of products plus points on their shopping. Link the card to your online account to use it.
How long do Tesco refunds take?
Refunds usually reach your original payment method within 3 to 5 business days after a return is processed.
