iHerb
iHerb is a US online retailer of vitamins, supplements and natural health products that ships to the UK from its Californian base. Beyond supplements it sells sports nutrition, natural beauty, organic groceries, baby care and pet products. It carries more than 1,200 brands. UK buyers should allow for international delivery times and possible import duties. Shopperazzi lists iHerb's products with its current offers.
About iHerb
What's on the virtual shelves
Supplements form the bulk of the range, from multivitamins to herbal products, alongside sports nutrition. Familiar labels include NOW Foods, Garden of Life, Nature's Way, Doctor's Best and iHerb's own California Gold Nutrition. The beauty section covers natural skincare, haircare and bath products. There are also organic foods and superfoods, baby care items and supplements for pets.
Quality checks
iHerb sources from brands and authorised distributors, with no third-party sellers on the site. Stock is held in climate-controlled warehouses. Product pages show expiry dates, and house-brand products are tested by independent labs. Reviews come from verified buyers. The company was founded in 1996 and is based in Irvine, California.
Ordering from the UK
Parcels travel from abroad, typically in 5 to 14 days depending on the service chosen, with express options available. Orders above the customs threshold may attract import duties. The listing records free delivery from £40. Most unopened products can be returned within 90 days, with refunds going back to the original payment method. Payment options include cards, PayPal, Apple Pay, Google Pay, Alipay and UnionPay. Students can verify through UNiDAYS, Student Beans or SheerID for a discount.
Sustainability at iHerb
iHerb focuses on sustainability through eco-friendly packaging initiatives, energy-efficient warehouses, and offering an extensive selection of environmentally conscious and organic products. The company works to minimise its environmental footprint while providing access to natural health products.
iHerb quick facts
| Free delivery | On orders over £40 |
|---|---|
| Delivery | Multiple shipping options available. Standard international delivery typically takes 5-14 business days. Express options available for faster delivery. Climate-controlled shipping maintains product integrity. |
| Returns | 90-day return policy on most products. Items must be returned in original unopened condition. Some restrictions apply to certain product categories. Refunds processed to original payment method. |
| International shipping | Yes |
| Payment methods | Visa, Mastercard, American Express, PayPal, UnionPay, Alipay, Apple Pay, Google Pay |
| Loyalty scheme | iHerb Rewards |
| Founded | 1996 |
| Headquarters | Irvine, California, USA |
| Parent company | iHerb Holdings, LLC. |
| Stores | 0 |
iHerb contact
- Website
- uk.iherb.com
- info@iherb.com
- Hours
- 24/7 customer support via live chat and email
Shop iHerb by category
Where iHerb sits on Shopperazzi, with the other shops in each.
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iHerb FAQs
Will I pay import duty on an iHerb order?
Possibly. iHerb ships to the UK from overseas, and orders above the UK customs threshold may be charged import duties on arrival.
How long do iHerb returns last?
Most products can be returned within 90 days if unopened. Some categories carry restrictions, and refunds go to the original payment method.
Can I contact iHerb outside office hours?
Yes. iHerb's customer service runs 24/7, so questions about orders and returns can be raised at any time.
