Patisserie Valerie
Patisserie Valerie began as a small bakery in Soho in 1926 and now has patisseries around the UK. Online, it sends handmade celebration cakes, gateaux and pastries across the UK and Ireland, with a next-day delivery option. It's a handy choice when you need a birthday cake posted to someone, or a sweet treat that fits through a letterbox.
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More ways to save at Patisserie Valerie
- Student discountPatisserie Valerie offers student discounts including 10% off via Student Beans and TOTUM, and 15% off via Gocertify. A general student discount is also available.
- NHS discountPatisserie Valerie offers a 10% discount for NHS and healthcare workers as part of their "Key Worker Discount" program.
- Military discountPatisserie Valerie offers a military discount as part of their "Key Worker Discount" program.
- Join Cake ClubCollect 1 point per £1 spent in-store or online. Present loyalty pass to collect points.
- Click & CollectSkip delivery fees by collecting in store.
- Gift cardsAvailable if you're buying for someone else.
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About Patisserie Valerie
Cakes and gifts to order
Celebration cakes lead the range, covering birthdays, anniversaries and weddings. Many can be personalised with a written message or a topper. Smaller treats include individual pastries, tarts and chocolate creations, and letterbox gifts are designed to post. To keep cakes fresh and intact in transit, they're baked, frozen and packed with dry ice.
Delivery, collection and cafés
Next-day delivery covers the UK and Ireland. You can also pick a confirmed date up to 90 days ahead, useful for a planned party. Deliveries are carbon neutral. If you live near a patisserie, click and collect is an option. The cafés also serve afternoon tea, brunch, savoury dishes and coffee, and afternoon tea needs no booking. For problems with a delivered cake, contact customer service.
Extras
The Cake Club gives 1 point for every £1 spent, online or in store, and points can be swapped for rewards. Students and NHS staff can claim a discount. Gift cards are sold, and payment is by Visa, Mastercard, American Express, PayPal or Apple Pay.
Sustainability at Patisserie Valerie
Carbon neutral deliveries across the UK.
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Patisserie Valerie quick facts
| Delivery | Nationwide next day delivery. Carbon neutral deliveries. Click & collect from patisseries. |
|---|---|
| Returns | Contact customer service for quality issues with delivered cakes |
| Click & Collect | Yes |
| International shipping | Yes |
| Payment methods | Visa, Mastercard, American Express, PayPal, Apple Pay |
| Gift cards | Yes |
| Loyalty scheme | Cake Club |
| Founded | 1926 |
| Headquarters | United Kingdom |
| Parent company | Causeway Capital |
| Stores | Multiple patisseries |
Patisserie Valerie contact
- Website
- patisserie-valerie.co.uk
- Phone
- 0121 728 6496
- Hours
- Mon-Fri 9am-5pm
Patisserie Valerie FAQs
How far ahead can I order a Patisserie Valerie cake?
Up to 90 days ahead. You can book a confirmed delivery date that far out, or choose next-day delivery if the occasion is sooner.
Does Patisserie Valerie deliver to Ireland?
Yes. Cake delivery covers the UK and Ireland, with next-day options available, and every delivery is carbon neutral.
How do cakes stay fresh in the post?
Cakes ordered online are freshly baked, then frozen and packed with dry ice. This protects the decoration and keeps them fresh until they reach the door.
What if my Patisserie Valerie cake arrives damaged?
Contact the customer service team, which handles quality issues on delivered cakes. Have your order details ready when you get in touch.
