Firetree Chocolate
Firetree Chocolate makes dark and milk chocolate in its own UK factory from cocoa grown on remote volcanic islands. Each bar comes from a single estate, in places such as Vanuatu, the Philippines and the Solomon Islands, so flavours differ by origin. The brand was founded in 2016 and also sells through stockists. Orders over £30 ship free within the UK.
3on sale54productsUpdated 21st October 2026
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About Firetree Chocolate
Tasting by origin
Volcanic soil gives each island's beans its own character, and the tasting notes reflect that, from plum and red fruit to citrus and caramel. Roasting, refining, conching and tempering all happen in-house. Bars are the main event, joined by Chocolate Thins, hot chocolate and couverture for baking. Every bar is tied to one origin, so trying a few side by side shows how much the island shapes the taste.
Gifts and dietary needs
Gifting is a big part of the range. Options include hampers, letterbox collections, library sets, bundles and gift boxes. Smaller items such as Thins or hot chocolate work as modest presents too. Vegan, kosher, halal and no-added-sugar options are available, which helps when buying for someone with dietary needs.
Ordering
Standard UK delivery takes two to four working days and is free above £30. Firetree also ships internationally. Pay by Visa, Mastercard or PayPal. Problems with an order are covered by a satisfaction guarantee. The customer service team can be reached by phone or email during weekday office hours.
Sustainability at Firetree Chocolate
Firetree Chocolate is committed to ethical sourcing, using single-estate cocoa beans grown in rich volcanic soils on remote islands. They work directly with farming communities, ensuring quality, traceability, and a direct connection to the land, reflecting a dedication to responsible practices from bean to bar.
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Firetree Chocolate quick facts
| Free delivery | On orders over £30 |
|---|---|
| Delivery | <p>Free UK delivery on orders over £30. Standard 2-4 working days.</p> |
| Returns | <p>Satisfaction guaranteed. Contact customer service with any issues.</p> |
| International shipping | Yes |
| Payment methods | Visa, Mastercard, PayPal |
| Founded | 2016 |
| Headquarters | United Kingdom |
| Stores | Online + stockists |
Firetree Chocolate contact
- Website
- firetreechocolate.co.uk
- Phone
- 01733 602421
- Hours
- 9am to 5pm, Monday to Friday
Firetree Chocolate FAQs
Where does Firetree's cocoa come from?
It is grown on individual estates on far-flung volcanic islands, including Vanuatu, the Solomon Islands and the Philippines. Firetree works directly with the farming communities there.
How quickly does Firetree deliver?
Standard UK delivery usually arrives within two to four working days. It is free on orders over £30, and international delivery is offered too.
Is there vegan Firetree chocolate?
Yes. The range includes vegan options, along with kosher, halal and no-added-sugar choices. Check each product's details before ordering for an allergy or diet.
What if my Firetree order arrives damaged?
Firetree offers a satisfaction guarantee. Contact customer service by phone or email, Monday to Friday, 9am to 5pm, and explain the problem.
