Venchi
Venchi is an Italian chocolate maker, founded in Turin in 1878 by Silviano Venchi. Its UK website sells the brand's chocolates, spreads and gift boxes, with signature lines such as Chocoviar, Gianduiotto and Cremino. Shoppers looking for a gift with some history behind it, or a treat from a long-established name, are the natural audience.
Popular at Venchi
All products
Follow Venchi
- New collections in your feed
- Price drops on what you watch
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On sale at Venchi
All products
Venchi offers
Older offers: still live, but they've been running a while.
About Venchi
What you can order
Chocoviar, Gianduiotto and Cremino are the house classics, and there are chocolate bars and spreads for everyday eating. Seasonal ranges cover Easter eggs and collections for Ramadan. Gift boxes and mixed assortments, some of them customisable, make it easy to send a present. Venchi says it works from 250 chocolate recipes and 90 gelato flavours.
A long history
The company once held the title Purveyor to the Royal Household and first made its name with Nougatine. The brand describes its recipes as authentic and natural. It has more than 180 shops worldwide, including ten in London as of August 2025.
Delivery, gifts and rewards
UK orders are sent by temperature-controlled shipping, a sensible precaution for chocolate. If something arrives damaged or below standard, contact customer service at [email protected]. UK store enquiries are handled through each shop's own phone number, listed on its store page. Gift cards are available, and the V-CLUB loyalty programme collects Chocoviar points that unlock higher tiers. NHS workers and military personnel can claim discounts through Health Service Discounts and Defence Discount Service. Visa, Mastercard, American Express and PayPal all work at checkout.
Venchi quick facts
| Free delivery | On all orders |
|---|---|
| Delivery | UK delivery available. Temperature-controlled shipping. |
| Returns | Contact customer service for any quality issues with delivered products. |
| Payment methods | Visa, Mastercard, American Express, PayPal |
| Gift cards | Yes |
| Loyalty scheme | V-CLUB |
| Founded | 1878 |
| Headquarters | Castelletto Stura, Piedmont, Italy |
| Parent company | Private equity-backed company |
| Stores | Over 180 worldwide |
Venchi contact
- Website
- uk.venchi.com
- Phone
- +39 0171 791672
- Hours
- Please check individual store pages for specific opening times. General customer service hours are not publicly available.
Venchi FAQs
How is chocolate shipped to UK addresses?
UK orders are sent using temperature-controlled shipping, which helps protect the chocolate on its way to you.
What should I do if my order arrives in poor condition?
Contact Venchi's customer care team at [email protected]. It handles quality issues with delivered products directly.
Can I give Venchi as a gift without choosing the chocolates?
Yes. Gift cards are available, and there are ready-made gift boxes and assortments if you would rather pick something yourself.
How long has Venchi been making chocolate?
Since 1878, when Silviano Venchi founded the company in Turin. The business is now headquartered in Castelletto Stura, Piedmont.
