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Chocolate Trading Company

Chocolate Trading Company

Chocolate Trading Company is a specialist chocolate retailer run from Macclesfield in Cheshire. Its online shelves hold more than 4,000 products from over 100 chocolatiers. That suits shoppers after something beyond the usual high street bars. Gifts are a big part of the business, from boxed assortments and hampers to corporate orders.

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More ways to save at Chocolate Trading Company

  1. Student discountYes, Chocolate Trading Company offers 5% off the first order via Student Beans. They are also listed on TOTUM.
  2. NHS discountYes, Chocolate Trading Company offers NHS discounts.
  3. Military discountYes, they offer a 10% discount for military/armed forces personnel. They may also honour military members with special discounts, which can be verified through ID.me.
  4. Join Loyalty PointsCustomers receive approximately 1 point for every £1 spent, with each point having a value of 1p. These points are awarded to each online order and can be redeemed or banked on future orders.
  5. Free delivery over £200Top your basket up past £200 and delivery costs nothing.
  6. Gift cardsAvailable if you're buying for someone else.

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About Chocolate Trading Company

Bars, truffles and gifts

Bars run from high-cocoa dark through milk to white, with single-origin, flavoured and organic choices. Truffles and pralines sit alongside them. For presents, there are boxed selections, novelty chocolates, hampers and options that can be personalised. Businesses can arrange corporate gifting and bulk orders. Many of the makers stocked follow ethical cocoa sourcing, and packaging is recyclable where possible.

Delivery and returns at a glance

Orders over £200 are delivered free, deliveries are tracked, and a signature is needed, so plan for someone to be in. International shipping is available. Damaged deliveries must be reported within seven days and returned within 30 for a replacement or refund. You can also cancel within 14 days of delivery for a refund, minus postage.

Paying and saving

Visa, Mastercard, American Express and PayPal are accepted, and gift cards are sold. A loyalty scheme gives points for every pound spent. Students can use Student Beans or TOTUM, and there are discounts for NHS staff and the military. The customer service team works Monday to Friday. Once a parcel arrives, keep the chocolate somewhere cool and dry, out of direct sun.

Sustainability at Chocolate Trading Company

The Chocolate Trading Company stocks many chocolatiers committed to sustainable and ethical cocoa sourcing, and uses recyclable packaging where possible.

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Chocolate Trading Company quick facts

Free deliveryOn orders over £200
DeliveryDelivery requires signature. Free delivery on orders over £200. Standard delivery options available with tracking.
ReturnsReport damaged deliveries within 7 days, return within 30 days for replacement or refund. Cancel within 14 days of delivery for refund (excluding postage).
International shippingYes
Payment methodsVisa, Mastercard, American Express, PayPal
Gift cardsYes
Loyalty schemeLoyalty Points
Founded1998
HeadquartersMacclesfield, Cheshire
Parent companyThe Chocolate Trading Company Limited
StoresOnline only

Chocolate Trading Company contact

Hours
Monday-Friday 9am-5:30pm

Chocolate Trading Company FAQs

How big is the Chocolate Trading Company range?

It lists more than 4,000 products made by over 100 chocolatiers, covering bars, truffles, pralines, novelty pieces and gift hampers.

Is delivery free at Chocolate Trading Company?

Only on larger orders: spend over £200 and delivery is free. Parcels are tracked and must be signed for on arrival.

What if my chocolate arrives damaged?

Tell the team within seven days of delivery. Damaged items can be returned within 30 days for a replacement or a refund.

Can businesses order chocolate gifts in bulk?

Yes. Corporate gifting and bulk ordering are both offered, which helps for client presents or thank-you gifts for staff.

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