Cruise 118
Cruise 118 is a cruise-only travel agency from Chorley, Lancashire, founded in 2009 and now owned by World Travel Holdings. Its specialists book sailings with the major cruise lines, by phone or online, and can add hotel nights or land tours around a voyage. Every booking carries ABTA and ATOL protection, which matters when you're paying for a holiday months ahead.
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More ways to save at Cruise 118
- NHS discountCruise118 offers an NHS discount of £35 on balcony cabins for sailings over 7 days, available via Health Service Discounts and Blue Light Discounts.
- Military discountCruise118 offers discounts for armed forces personnel through the Blue Light Card program.
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About Cruise 118
Where you can sail
Plenty of itineraries start close to home, with departures from Southampton, Liverpool, Dover and Scotland. Further afield, the agency books voyages around Europe, the Middle East (Dubai included) and Central America. Sailings are listed for 2026, 2027 and 2028, from short breaks to long voyages.
Styles of cruise
Cruise 118 groups its holidays by the way people like to travel. There are all-inclusive packages, balcony cabins, solo-friendly sailings, family trips and adult-only escapes. For something more personal, the Cruise Concierge team shapes a trip around your dates and interests. Brochures can be downloaded from the site if you'd like to browse first.
Booking and paying
Payment is by Visa, Mastercard, American Express or Direct Debit. Confirmations and travel documents arrive electronically or as downloads, so nothing comes by post. Cancellations and changes follow the chosen cruise line's terms and ABTA and ATOL rules. Ask your specialist how those apply before you commit. Cruise 118 also says it will match a lower price found elsewhere for the same cruise holiday. Its community work includes support for the Derian House charity.
Sustainability at Cruise 118
Cruise118 is committed to giving back to the communities where their colleagues live and work, supporting local causes and partnering with charities such as Derian House. While specific environmental sustainability initiatives are not detailed, their community engagement reflects a broader commitment to corporate social responsibility.
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Cruise 118 quick facts
| Delivery | As an online cruise travel agency, Cruise118 provides digital booking confirmations and travel documents. All necessary information for your cruise holiday will be sent electronically or made available for download. |
|---|---|
| Returns | Cruise118 handles cancellations and amendments to cruise bookings in line with the terms and conditions of the specific cruise line and ABTA & ATOL protection guidelines. Customers are advised to contact their cruise specialists for details regarding their booking. |
| Payment methods | Visa, Mastercard, American Express, Direct Debit |
| Founded | 2009 |
| Headquarters | Chorley, Lancashire, UK |
| Parent company | World Travel Holdings (WTH (UK) Ltd) |
| Stores | Online + phone booking |
Cruise 118 contact
- Website
- cruise118.com
- Phone
- 0800 408 6130
- feedback@cruises.com
- Hours
- Mon-Fri 9am-8pm, Sat 9am-6pm, Sun 10am-6pm
Cruise 118 FAQs
Is my money safe if I book with Cruise 118?
All bookings are ABTA and ATOL protected, giving financial protection for your cruise holiday if something goes wrong.
Can I add a hotel stay to my cruise?
Yes. The specialists can add hotel nights or land tours before or after a sailing to build a tailor-made trip.
How will I receive my travel documents?
Booking confirmations and travel documents are sent electronically or made available to download, rather than posted.
What if I need to cancel or change a booking?
Changes and cancellations follow the cruise line's own terms and ABTA and ATOL guidelines. Talk to your Cruise 118 specialist about your particular booking.
Which UK ports can I sail from?
Departures include Southampton, Liverpool and Dover, plus ports in Scotland, so you can begin a holiday without flying.
