COOK
COOK makes frozen ready meals in its own kitchens, using the ingredients and methods a home cook would. It has been doing so since 1997 from its base in Sittingbourne, Kent. Meals can be delivered across the UK or collected from more than 100 COOK shops. That makes it practical for busy households and anyone keeping a well-stocked freezer.
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More ways to save at COOK
- Join COOK SubscriptionGet FREE DELIVERY on every order, with the flexibility to skip, pause, edit, or cancel your regular deliveries anytime.
- Free delivery over £45Top your basket up past £45 and delivery costs nothing.
- Click & CollectSkip delivery fees by collecting in store.
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About COOK
The menu
Choices run from main courses and sides to puddings and lighter dishes. There are individual portions, meals for the whole family and dishes for dinner parties, plus options for particular dietary needs. The range includes comforting classics and hearty family favourites. COOK's chefs prepare each one with recognisable ingredients, so a dish only needs heating at home.
Three ways to get it
Home delivery reaches the whole country but needs a minimum order of £45. Click and collect from a COOK shop costs nothing. A subscription brings regular deliveries with no delivery charge on any of them, and it can be skipped, paused, edited or cancelled whenever needed. More than 1000 independent stockists sell COOK meals too.
Worth knowing
As frozen food is perishable, returns are not normally accepted. If an order arrives with a problem, or a dish falls short on quality, contact customer service. Payment is by Visa, Mastercard or PayPal. Check there is enough freezer space before placing a large order.
COOK quick facts
| Free delivery | On orders over £45 |
|---|---|
| Delivery | Nationwide home delivery for frozen meals with a minimum order of £45. Free delivery on all COOK Subscription orders. Free Click & Collect available from over 100 COOK shops across the UK. |
| Returns | As COOK sells frozen food, returns are generally not accepted for perishable items. For any issues with your order or quality concerns, please contact their customer service team directly. |
| Click & Collect | Yes |
| Payment methods | Visa, Mastercard, PayPal |
| Loyalty scheme | COOK Subscription |
| Founded | 1997 |
| Headquarters | Sittingbourne, Kent, UK |
| Stores | Over 100 |
COOK contact
- Website
- cookfood.net
- Phone
- 01732 759000
COOK FAQs
Is there a minimum spend for COOK home delivery?
Yes, home delivery needs an order of at least £45. Subscription orders ship free, and click and collect from a COOK shop is also free.
Can COOK meals be returned?
Generally not, because the meals are frozen and perishable. Problems with an order or the quality of a dish should go to COOK's customer service team.
Does COOK cater for special diets?
The menu includes meals for various dietary needs alongside its main courses, sides and desserts. Check each dish's details before ordering.
Where can COOK meals be bought in person?
At more than 100 COOK shops around the UK, and through over 1000 independent stockists. Online orders can be collected free from a COOK shop.