Back Market
Back Market is a marketplace for refurbished technology, where professionally restored phones, laptops, tablets and smartwatches are sold as an alternative to buying new. Founded in 2014 and headquartered in Paris, it is a certified B Corp built around keeping devices in use for longer. UK shoppers buy through backmarket.co.uk, and every order is covered by the Back Market Promise.
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More ways to save at Back Market
- Student discountStudents and educators receive £20 off orders of £250 or more, verified annually via SheerID.
- Military discountMilitary members, veterans, and their families get an extra 10% off everything, verified through SheerID.
- Join Referral ProgramCustomers can earn credit for referring friends and family.
- Gift cardsAvailable if you're buying for someone else.
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About Back Market
What you can buy
Smartphones are the main draw, including iPhone and Samsung Galaxy models. You will also find MacBooks and other laptops, tablets, Apple Watch models and assorted gadgets. Professional refurbishers check and restore each device before it goes on the site, which matters when buying second-hand tech.
Why buy refurbished here
Back Market suits anyone who wants dependable tech without paying for a brand-new device, from students to people trying to cut e-waste. The company campaigns for the right to repair and longer-lasting electronics. It promotes a circular economy and uses carbon-conscious shipping.
The Back Market Promise
- Every device carries a warranty of at least 12 months.
- You have 30 days to return an item.
- Checkout is secure, taking Visa, Mastercard, American Express, PayPal and Klarna.
- Delivery is free on most items, with express options too.
- Online support runs 24/7 and aims to answer order questions within one business day.
- Students, educators, armed forces members, veterans and their families can verify through SheerID for a discount.
- Gift cards are available as well.
Sustainability at Back Market
Promoting circular economy; reducing e-waste; carbon-conscious shipping
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Back Market quick facts
| Delivery | Free delivery on most items; express options available |
|---|---|
| Returns | 30-day returns; minimum 12-month warranty |
| Payment methods | Visa, Mastercard, American Express, PayPal, Klarna |
| Gift cards | Yes |
| Loyalty scheme | Referral Program |
| Founded | 2014 |
| Headquarters | Paris, France |
| Stores | Primarily online, with no significant physical sto |
Back Market contact
- Website
- backmarket.co.uk
- Phone
- +44 20 3807 9664
- Hours
- 24/7 Online
Back Market FAQs
Is Back Market a shop or a marketplace?
It is a marketplace for refurbished technology. Devices are restored by professional refurbishers, and every purchase is covered by the Back Market Promise.
How long is the warranty on a refurbished phone?
Every device comes with a warranty of at least 12 months. You also get 30 days to return it if it is not right for you.
How do I reach Back Market if something goes wrong?
Support is online 24/7, and order queries get a reply within one business day. You can also email [email protected] or phone the UK customer service line.
Can I spread the cost of a refurbished laptop?
Yes. Klarna is one of the payment options, alongside Visa, Mastercard, American Express and PayPal.
