Phones Direct
Phones Direct is a UK online shop that sells refurbished smartphones, all unlocked so you can use them with the network of your choice. The stock centres on iPhones, from the iPhone 13 to the 16 Pro Max, alongside Samsung Galaxy models. It suits buyers who want a recent phone for less than the new price, or who prefer not to add to e-waste. Current handsets and their prices are listed on Shopperazzi.
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About Phones Direct
What's in stock
Apple makes up most of the range. Expect models such as the iPhone 13, 14, 14 Pro Max, 15, 15 Pro and 16 Pro Max, depending on availability. Samsung Galaxy phones cover the Android side. Handsets are grouped into clear categories, so it's simple to compare models and prices side by side.
How the phones are prepared
Trained technicians refurbish every handset, test it fully and confirm that all functions work. The process follows industry-grade certification standards. Every phone also comes with a 12-month warranty, so you're covered for the first year of use.
Buying and returning
Phones Direct delivers within the UK, with the shipping cost worked out at checkout from your order and address. Pay with Visa, Mastercard or PayPal. Its returns policy is published on the website; read it before buying so you know the window and the process. Customer help is handled through the contact section of the site. Buying refurbished also keeps a working device in use for longer, which cuts electronic waste.
Sustainability at Phones Direct
Phones Direct champions environmental sustainability by offering high-quality refurbished mobile phones. By extending the lifecycle of devices, they help reduce electronic waste and the demand for new manufacturing, allowing customers to play their part for the environment.
Phones Direct quick facts
| Free delivery | On all orders |
|---|---|
| Delivery | Shipping costs are calculated at checkout based on your order and delivery location within the UK. |
| Returns | Phones Direct offers a comprehensive returns policy for peace of mind. Please refer to their website for full details on how to return an item. |
| Payment methods | Visa, Mastercard, PayPal |
| Stores | 0 |
Phones Direct contact
- Website
- phonesdirect.com
- Phone
- 0800 123 454 321
- Hours
- Mon-Fri 9am-5pm
Phones Direct FAQs
Will a Phones Direct handset work on my network?
Every phone is sold fully unlocked, so it isn't tied to a particular network provider.
How much is delivery?
There's no fixed fee listed. Shipping is calculated at checkout based on what you order and where in the UK it's going.
Does Phones Direct ship abroad?
Delivery is set up for addresses within the UK, and international shipping isn't offered.
What payment methods can I use?
Phones Direct accepts Visa and Mastercard cards as well as PayPal when you check out.