Dell Refurbished Computers
Dell Refurbished Computers is the UK outlet run by Dell Financial Services for ex-lease Dell laptops and desktops. Machines come back after leases averaging 36 months, then get tested and repackaged to DFS standards before being sold again. It suits students, home workers and small businesses who want Dell hardware for less than new. Stock is first come, first served, so a popular model can sell out quickly.
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- Student discountDell Refurbished offers student discounts through platforms like Student Beans and UNiDAYS, providing various percentages off specific laptop models, desktops, other items, and accessories. Dell's main site also features a 'Student Program' with exclusive offers.
- NHS discountDell offers discounts for NHS staff and medical workers. These discounts are typically accessed and verified through dedicated verification portals.
- Military discountDell provides discounts for military and armed forces personnel. These offers are generally accessed and verified through specific online portals.
- Join Dell RewardsMembers of Dell Rewards can earn points (100 points equals £1) by making purchases, logging into their account, playing games, or completing their online profile. These points can be redeemed for discounts on future Dell.com purchases, and members also gain access to exclusive deals.
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About Dell Refurbished Computers
Machines you can buy
Laptops make up a big share of the stock. There are everyday models, ultraportables for travel, 2-in-1 designs and mobile workstations for heavier work. Desktop buyers will find tower PCs, all-in-ones and small form factor units, plus fixed workstations.
Every UK desktop and fixed workstation ships with a brand-new wired keyboard and mouse from Dell. Monitors are not included and need buying separately. The internal specification of a refurbished unit cannot be changed, so read the Additional Information section on each product page.
Before you check out
All products carry Dell's standard Limited Warranty. Visa and Mastercard are accepted, as is PayPal. Your billing and delivery addresses must match your card statement, unless the delivery address is pre-registered with your card provider.
Delivery covers the whole UK, though orders heading to Northern Ireland may take slightly longer. Orders cannot be edited once submitted, but you can cancel and place a new one. You can cancel within 14 days, starting the day after your order is confirmed or delivered, whichever comes later. Refunds usually arrive within 14 days.
Students can use Student Beans or UNiDAYS for discounts, and there are schemes for NHS staff and the armed forces. Dell Rewards members also earn points when they buy. Shopperazzi lists the refurbished models currently available, so specifications are easy to check first.
Sustainability at Dell Refurbished Computers
Refurbished products extend product lifecycles and reduce electronic waste
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Dell Refurbished Computers quick facts
| Delivery | Dell Refurbished offers shipping within the UK. Free shipping promotions apply to products sold on the Dell Refurbished store. Deliveries to Northern Ireland may experience slightly longer times. For successful transactions, billing and shipping addresses must match your card statement, or the shipping details must be pre-registered with your credit card company. |
|---|---|
| Returns | Customers have a 14-calendar day Right to Cancel their purchase contract, starting from the day after order confirmation or delivery. Order changes are not accepted once submitted, but customers may cancel after shipment and re-submit. To cancel, contact DFS via their online form, letter, or email. Refunds are processed as soon as possible, usually within 14 calendar days. |
| Payment methods | Visa, Mastercard, PayPal |
| Loyalty scheme | Dell Rewards |
| Founded | 1984 |
| Headquarters | Round Rock, Texas, USA |
| Parent company | Dell Inc. |
| Stores | 0 |
Dell Refurbished Computers contact
- Website
- dellrefurbished.co.uk
- Phone
- 0800 917 9623
- Hours
- Email support: Mon-Fri 9am-5pm; Phone support: Mon-Fri 9am-5:30pm
Dell Refurbished Computers FAQs
Where does Dell Refurbished stock come from?
Most machines are Dell products returned at the end of leases averaging 36 months. Dell Financial Services tests and repackages each one before it is sold again.
Is there a warranty on refurbished Dell machines?
Yes. Every product sold through the store comes with Dell's standard Limited Warranty, so check the warranty terms before buying.
Does Dell Refurbished deliver to Northern Ireland?
Yes. The store ships across the UK, including Northern Ireland, although deliveries there can take a little longer than elsewhere.
Can I change my order after placing it?
No. Submitted orders cannot be amended. You can cancel instead, even after the order has shipped, and then place a fresh order with the right details.
How do I reach Dell Refurbished customer support?
The support team answers phone calls and emails from Monday to Friday, covering questions about products, orders and returns.




