BÉIS Travel
Actress Shay Mitchell started BÉIS Travel in 2018. Its UK site sells luggage, bags and packing accessories meant to look good and work hard. Expect carry-on and check-in cases, weekenders, rucksacks and the pouches that keep a suitcase tidy. The company is based in Los Angeles, which mostly matters when you need customer service.
Our pick at BÉIS Travel
Up to 20% off luggage sets and travel bundles
Why this one: The only one live right now. Picks follow these rules; nobody pays for them.
BÉIS Travel offers1
Popular at BÉIS Travel
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More ways to save at BÉIS Travel
- Join BÉIS LoyaltyEarn points on purchases, receive sign-up bonuses, and redeem points for discounts. Higher tiers offer early access to sales and exclusive promo codes. Minimum spend of $75 for product redemption.
- Free delivery over £100Top your basket up past £100 and delivery costs nothing.
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About BÉIS Travel
Cases, bags and pouches
Luggage comes as carry-on cases and larger check-in rollers, bought singly or as a set. The bag range runs to weekenders, totes, duffles, crossbodies, rucksacks and active bags for the gym. Smaller add-ons include toiletry bags, tech organisers, luggage tags and covers for cases. Many designs add extra pockets and compartments to help you stay organised.
Who it suits
BÉIS works for travellers who want their bags to match and look polished at the airport. A set is the simple route for anyone replacing old luggage in one go. Weekend-break regulars may find a weekender plus a toiletry bag covers most trips.
Before you order
Free UK delivery applies above a minimum spend, so check the current threshold in your basket. Unused items can be returned within 30 days in their original packaging. Visa, Mastercard, American Express and PayPal are accepted. Support runs by email and live chat on weekdays, 9am to 5pm Pacific time. In the UK, that's late afternoon into the night. A loyalty scheme gives points on purchases and extra perks at higher tiers.
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BÉIS Travel quick facts
| Free delivery | On orders over £100 |
|---|---|
| Delivery | UK delivery available. Free delivery on orders over £100. |
| Returns | Returns accepted within 30 days for unused items in original packaging. |
| Payment methods | Visa, Mastercard, American Express, PayPal |
| Loyalty scheme | BÉIS Loyalty |
| Founded | 2018 |
| Headquarters | Los Angeles, California, USA |
| Parent company | None explicitly stated, founded in partnership with Beach House Group |
| Stores | Limited physical presence, including a past pop-up |
BÉIS Travel contact
- Website
- uk.beistravel.com
- hello@beistravel.com
- Hours
- Mon-Fri 9am-5pm PST
BÉIS Travel FAQs
Where is BÉIS Travel based?
BÉIS is headquartered in Los Angeles, California. Shay Mitchell founded it in 2018 in partnership with Beach House Group.
Can I send back BÉIS luggage I haven't used?
Yes. Unused items in their original packaging can be returned within 30 days, so keep the wrapping until you're happy.
When is BÉIS customer service open for UK shoppers?
Email and live chat run Monday to Friday, 9am to 5pm Pacific time. From the UK, that window opens in the late afternoon.
Can I see BÉIS bags in person in the UK?
BÉIS has run a temporary pop-up in Selfridges London, and some department stores carry selected pieces. The store locator on its website shows where to find them now.
