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Up & Running

Up & Running

Trading since 1992 and based in Leeds, Up & Running is an independent running specialist. Alongside its website, it runs a chain of shops around the UK offering free gait analysis. The range covers road, trail and racing shoes, technical clothing, GPS watches and small accessories. It suits anyone from a first-time jogger to a regular racer.

12on sale231productsUpdated 24th June 2026
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More ways to save at Up & Running

  1. Student discountStudent discount available in-store
  2. NHS discountUp & Running offers in-store discounts for NHS staff upon proof of an NHS ID badge.
  3. Military discountUp & Running offers in-store discounts for Armed Forces personnel.
  4. Join Up and Running Loyalty AppEarn points for every pound spent in-store and online, as well as for checking in at participating events. Points can be redeemed for Up & Running digital gift cards. The app also allows syncing runs/walks with Strava to track mileage and unlock achievements.
  5. Free delivery over £50Top your basket up past £50 and delivery costs nothing.
  6. Click & CollectSkip delivery fees by collecting in store.
  7. Gift cardsAvailable if you're buying for someone else.

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About Up & Running

Shoes, kit and tech

Footwear comes from Brooks, ASICS, New Balance, Saucony, adidas, Mizuno and Altra. Expect neutral, stability, trail and lightweight race shoes. Clothing includes tops, shorts, leggings and jackets from labels such as Ronhill and Pressio. For data-minded runners there are Garmin and Coros watches, plus bone conduction headphones from Shokz. Goodr sunglasses, Hilly socks and hydration gear complete the kit.

Getting the right fit

Free gait analysis in store looks at how you run before suggesting a shoe. Shopping online instead, the Shoe Finder tool gives personalised suggestions. Up & Running also hosts free weekly 5K social runs.

Ordering and returns

  • Free delivery on orders over £50
  • Click and collect at its stores
  • 30-day returns, and shoes that have been run in can still come back within 30 days if they aren't right
  • Free returns into any of its stores
  • Visa, Mastercard, American Express and PayPal accepted; gift cards sold
  • UK delivery only

In store, there are discounts for students, for the Armed Forces and for NHS workers who show ID. The loyalty app awards points for purchases and event check-ins, which convert into digital gift cards.

Up & Running quick facts

Free deliveryOn orders over £50
DeliveryFree delivery over £50; Click and Collect at stores
Returns30-day returns; worn shoes accepted within 30 days if not right
Click & CollectYes
Payment methodsVisa, Mastercard, American Express, PayPal
Gift cardsYes
Loyalty schemeUp and Running Loyalty App
Founded1992
HeadquartersLeeds, United Kingdom
Parent companyUp & Running (UK) Limited
Stores20+

Up & Running contact

Hours
Monday - Friday 08:30 – 16:30

Up & Running FAQs

Can I return running shoes I've already worn?

Yes. Up & Running accepts worn shoes within 30 days if they turn out not to be right for you. Standard returns also run for 30 days.

Do I need to pay for gait analysis?

No. Gait analysis is free in Up & Running stores. Online shoppers can use the Shoe Finder tool for guidance instead.

Can I collect an online order from a shop?

Yes, click and collect is available at Up & Running stores. Home delivery is free on orders over £50.

How do I reach Up & Running customer services?

Email [email protected] or phone 01423 562162. The team is available Monday to Friday, 08:30 to 16:30.

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