
The Beautiful
The Beautiful is an online beauty shop from Surrey, trading since 2014. Rather than stocking everything, it picks a shortlist of skincare, haircare and fragrance from brands such as NIOD, Medik8, Dr. Dennis Gross and The Ordinary. It suits shoppers who already know which serum or SPF they want and would like a UK retailer that also ships abroad.
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- Join The Beautiful RewardsEarn 4 reward points for every £1 spent. Each point is worth 1p, meaning you get £4 back in points for every £100 spent. Points can be redeemed on future purchases.
- Free delivery over £30Top your basket up past £30 and delivery costs nothing.
- Gift cardsAvailable if you're buying for someone else.
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About The Beautiful
What you'll find
Skincare takes up most of the shelf. Moisturisers, serums, daily SPF, facial oils and night creams sit beside eye and lip treatments. Haircare is smaller and includes the Sachajuan Clarifying Collection. For fragrance, look to Escentric Molecules, Aesop and August & Piers. Because The Beautiful is a stockist rather than a brand, you can compare several labels in one place.
Delivery and returns at a glance
UK orders above £30 travel free with tracking, handled by Royal Mail and DPD, and express options exist if you are in a hurry. Orders go worldwide too, and parcels to the EU are sent with taxes already paid. Returns work differently from fashion shops. Products must be unopened and in their original packaging, and you have 14 days. Contact customer service for authorisation before posting anything back. Opened items cannot be returned for hygiene reasons.
Good to know
A points scheme gives 4 points per £1 spent, and each point is worth 1p off a later order. Gift cards are available. Checkout takes Visa, Mastercard, American Express, PayPal, Apple Pay and Google Pay. The phone team works weekdays from 9am to 5pm UK time.
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The Beautiful quick facts
| Free delivery | On orders over £30 |
|---|---|
| Delivery | Free UK tracked delivery on orders over £30. Worldwide shipping available. EU orders sent with taxes pre-paid. Express delivery options available. |
| Returns | 14-day return policy for unopened products in original packaging. Contact customer service for return authorisation. Opened products cannot be returned for hygiene reasons. |
| International shipping | Yes |
| Payment methods | Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay |
| Gift cards | Yes |
| Loyalty scheme | The Beautiful Rewards |
| Founded | 2014 |
| Headquarters | Cranleigh, Surrey, UK |
| Stores | 0 |
The Beautiful contact
- Website
- thebeautiful.co.uk
- Phone
- +44 (0)1483 906 802
- Hours
- Monday to Friday, 9am - 5pm
The Beautiful FAQs
Can I return a product I've already opened?
No. Only unopened products in their original packaging can go back, within 14 days, and you need to contact customer service for authorisation first.
Which couriers deliver The Beautiful's orders?
UK parcels go with Royal Mail and DPD. Tracked delivery is free on orders over £30, and express services are also offered.
Is The Beautiful a brand or a retailer?
It is a retailer. It hand-selects products from other labels, including The Ordinary, Medik8, NIOD, Dr. Dennis Gross and Aesop, rather than making its own.
Does The Beautiful sell gift cards?
Yes, gift cards are available, which can be handy if you are buying for someone with a particular skincare routine.
How do I pay at The Beautiful?
It takes Visa, Mastercard and American Express cards, plus PayPal, Apple Pay and Google Pay.





















