Kiko
Kiko Milano is an Italian cosmetics brand from Bergamo with more than 1,000 stores, including several in the UK. Founded in 1997, it sells colour make-up, skincare, fragrance, suncare and a newer haircare line at accessible prices. It suits make-up fans who like experimenting with shades and finishes. Shoppers can also try a product in store before buying online.
About Kiko
Make-up and beyond
Lips are a big focus, with matte and glossy lipsticks plus lip pencils and liners. For eyes there are mascaras, eyeliners and eyeshadow palettes. The base range covers foundations, concealers, powders, blush, bronzers and highlighters. Outside make-up, Kiko sells skincare such as cleansers and moisturisers, along with fragrance, suncare, application tools and haircare for straight and curly hair. An online Ingredients Glossary explains what goes into each formula.
Help choosing shades
Kiko offers make-up sessions with its experts, both in store and online. There is also a foundation-matching tool on the website, handy if you are buying base products without testing them first.
Delivery, collection and returns
UK delivery is free from £30, and standard orders take two to four working days. You can collect from a Kiko store or a pickup point instead, and the London flagship sits on Regent Street. Returns are accepted within 30 days. Payment is by Visa, Mastercard or American Express, and gift cards are available. The KIKO ME loyalty scheme has three tiers with birthday gifts and points, and students can verify through Student Beans iD. Kiko says it does not test products or ingredients on animals.
Sustainability at Kiko
Cruelty-free — does not test products or ingredients on animals. Partners with Plastic Bank to prevent ocean plastic pollution (collected 4.6 million plastic bottles in 2023). Green Me eco-friendly product collection. Shops in select countries use green energy with expansion to all sites by 2030. New formulations contain 35%+ sustainable ingredients.
Kiko quick facts
| Free delivery | On orders over £30 |
|---|---|
| Delivery | Free UK delivery from £30. Standard delivery: 2-4 working days. Click and collect available at UK stores. Pickup points also available. |
| Returns | Easy 30-day returns policy on all orders. |
| Click & Collect | Yes |
| International shipping | Yes |
| Payment methods | Visa, Mastercard, American Express |
| Gift cards | Yes |
| Loyalty scheme | KIKO ME |
| Founded | 1997 |
| Headquarters | Bergamo, Italy |
| Parent company | L Catterton / Percassi Group |
| Stores | 1,000+ |
Kiko contact
- Website
- kikocosmetics.com
- Phone
- +44 (0)1442 23 26 23
- Hours
- Monday to Friday, 9:00 am - 4:30 pm (UK time)
Follow Kiko
- New collections in your feed
- Price drops on what you watch
- Gift ideas when you need them
Kiko offers
Older offers: still live, but they've been running a while.
Kiko FAQs
Can I collect a Kiko order from a store?
Yes. Click and collect is available at UK Kiko stores, and pickup points are offered as well if a branch is not convenient.
How long does Kiko take to deliver?
Standard UK delivery takes two to four working days, and it costs nothing on orders from £30 upwards.
What is Kiko's returns policy?
Kiko accepts returns within 30 days on all orders. Full instructions for sending items back are on the website.
Where is Kiko from?
Kiko Milano was founded in 1997 and is headquartered in Bergamo, Italy. It is backed by L Catterton and the Percassi Group.
Which cards does Kiko accept?
Visa, Mastercard and American Express are accepted online. Kiko gift cards are also available if you are buying for someone else.