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Escentual

Escentual

Escentual is a UK beauty website that has been selling online since 2000. Its stock runs to more than 11,000 products across skincare, make-up, fragrance and haircare. Pharmacy names such as Avène sit beside luxury houses like Guerlain. It suits shoppers who want many brands in one basket, with free UK delivery once the order passes £30.

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Escentual offers

About Escentual

Brands and departments

Skincare covers everyday moisturisers through to anti-ageing treatments, with French pharmacy staples from Avène and Clarins. Fragrance includes designer scents from Guerlain and Valentino. Make-up and haircare complete the four main departments, from lipsticks to professional shampoos. Haircare also includes nourishing treatments for anyone looking beyond a basic wash.

Who it suits

The size of the range makes Escentual handy for restocking several products at once. Gift shoppers hunting a particular perfume have a good chance of finding it too. Because it trades online only, with no physical shops, everything arrives by post.

Before you order

  • Delivery: UK only, free above £30, with a standard charge below that
  • Dispatch: orders go out promptly
  • Returns: unused, unopened products within the stated period, for a refund or exchange
  • Payment: Visa, Mastercard or PayPal
  • Gift cards: not offered

Product pages carry detailed descriptions to help with choosing shades and formulas. Shopperazzi lists Escentual's products alongside current offers and delivery details.

Escentual quick facts

Free deliveryOn orders over £30
DeliveryFREE* UK Delivery on orders over £30. Standard delivery options are available for orders below this threshold. Escentual aims to dispatch orders promptly for a swift arrival.
ReturnsEscentual offers a straightforward returns policy. Unused and unopened products can typically be returned within a specified period for a refund or exchange. Please check their website for full terms and conditions.
Payment methodsVisa, Mastercard, PayPal
Founded2000
HeadquartersPoland
StoresNo physical stores

Escentual contact

Escentual FAQs

How many products does Escentual stock?

More than 11,000, spread across skincare, make-up, fragrance and haircare from a long list of beauty brands.

Does Escentual deliver outside the UK?

No. Escentual ships within the UK only. Delivery is free on orders over £30, and a standard charge applies below that.

Can opened beauty products go back to Escentual?

Generally no. Returns are accepted for unused, unopened items within the set period, for a refund or an exchange.

Has Escentual been trading long?

Yes. Escentual started selling beauty online in 2000 and now carries both pharmacy and luxury brands.