Pets Villa
Pets Villa is a Birmingham pet supplies shop selling food, toys, grooming products and bedding for dogs, cats and birds. Founded in 2021, it trades online across the UK and from its own stores, with click and collect for local customers. Brands on the shelves include Lily's Kitchen, Ziwi Peak, Schesir, Catit and Pet Head.
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More ways to save at Pets Villa
- Student discountPets Villa offers a 6% student discount.
- NHS discountPets Villa offers a 6% NHS discount, available through Health Service Discounts.
- Join Paw PointsEarn 200 Paw Points on sign-up, 2 points for every £1 spent, and 400 points on your pet's birthday. Convert points into coupons: 500 Paw Points = £5, 1000 = £10, 1500 = £15, 2000 = £20. Coupons have no expiry date.
- Free delivery over £29Top your basket up past £29 and delivery costs nothing.
- Click & CollectSkip delivery fees by collecting in store.
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About Pets Villa
Food and everyday supplies
Pet food is a big part of the range, with dry and wet options from Ziwi Peak, Schesir and Lily's Kitchen. Around that sit toys, beds, leads, training aids and health supplements. Cat owners get the Catit range of feeders and scratchers, plus Necoichi bowls designed for comfortable mealtimes. Bird keepers will find toys and accessories too.
Grooming at home
Shampoos and conditioners from Pet Head and Bugalugs cover bath time. Grooming enquiries go to the Birmingham store by phone, so local owners can ask about it directly.
Delivery and returns at a glance
UK delivery is free on orders above £29, and there is a local delivery option around Birmingham. Click and collect lets you order online and pick up from the Birmingham store. Pets Villa does not ship abroad. Unused items in their original packaging can be returned within 14 days. Payment is by Visa, Mastercard or PayPal. The Paw Points scheme rewards signing up, spending and even your pet's birthday, and students and NHS staff can claim a discount.
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Pets Villa quick facts
| Free delivery | On orders over £29 |
|---|---|
| Delivery | Free UK delivery on orders over £29. Local Birmingham delivery available. |
| Returns | Returns accepted within 14 days for unused items in original packaging. |
| Click & Collect | Yes |
| Payment methods | Visa, Mastercard, PayPal |
| Loyalty scheme | Paw Points |
| Founded | 2021 |
| Headquarters | Birmingham, United Kingdom |
| Parent company | KYM TECHNOLOGY LTD. |
| Stores | 2 |
Pets Villa contact
- Website
- petsvilla.co.uk
- Phone
- 0121 439 2860
- info@petsvilla.co.uk
- Hours
- Mon-Fri 10am-6pm (Online Customer Service)
Pets Villa FAQs
Is there a Pets Villa shop in Birmingham?
Yes. Pets Villa is based in Birmingham and lists two stores. You can order online and collect from the Birmingham store, and local delivery is available nearby.
How much is delivery from Pets Villa?
Delivery anywhere in the UK is free once your order passes £29. Pets Villa does not send orders outside the UK.
How long do I have to return something to Pets Villa?
Returns are accepted within 14 days, provided the item is unused and still in its original packaging.
What does the Paw Points scheme give me?
Members collect points when they sign up, for every £1 they spend and on their pet's birthday. Points can later be turned into money off future orders.
