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Back to the Pets

Back to the Pets

Back to the Pets is an online pet shop for UK owners of dogs and cats, as well as small animals, birds and fish. It launched in London in 2022 as part of the BackTo Group. Its founders, Jamie Wright and Andy Henderson, are also behind Back to the Office. Food, bedding, toys and grooming kit are all covered, so most routine pet shopping fits in one basket.

Updated 12th October 2026

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More ways to save at Back to the Pets

  1. Student discountBack to the Pets often provides student discounts via UNiDAYS or SheerID, offering great savings on pet essentials.
  2. NHS discountNHS and healthcare workers can enjoy special discounts and savings at Back to the Pets on a wide range of pet products.
  3. Military discountBack to the Pets offers military and armed forces personnel exclusive discounts on their pet supplies.
  4. Free delivery over £40Top your basket up past £40 and delivery costs nothing.

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About Back to the Pets

Stocking up for different pets

Food is a big part of the range, with kibble, wet food and specialist diets. Bird seed, cat litter and bedding for small animals sit alongside. Toys, beds, collars and leads, grooming tools and training aids cover daily care. Larger buys include hamster cages, cat scratchers and travel accessories.

Good to know before checkout

  • UK delivery is free over £40, and standard delivery takes 2-5 working days.
  • Unused items still in their original packaging can go back within 14 days.
  • Payment choices are broad: Visa, Mastercard, American Express, PayPal and Apple Pay.
  • Klarna, Clearpay and LayBuy are there for spreading the cost.
  • Students can get a discount via UNiDAYS or SheerID, and NHS workers and military personnel have their own discounts.

Beyond the shop

A share of profits goes to rescue organisations and local animal shelters. The company also aims to work with suppliers who share its environmental values. Shopperazzi lists the shop's products along with any current offers and delivery details.

Sustainability at Back to the Pets

Back to the Pets is committed to sustainability and works with suppliers who share their environmental values. They donate to local animal shelters and rescue organisations.

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Back to the Pets quick facts

Free deliveryOn orders over £40
DeliveryFree UK delivery on orders over £40. Standard delivery 2-5 working days.
Returns14-day returns on unused items in original packaging.
Payment methodsVisa, Mastercard, American Express, PayPal, Apple Pay, Klarna, Clearpay, LayBuy
Founded2022
HeadquartersLondon, UK
Parent companyBackTo Group

Back to the Pets contact

Hours
Monday to Friday, 9am - 5pm

Back to the Pets FAQs

How long does delivery take from Back to the Pets?

Standard UK delivery takes 2-5 working days, and it is free on orders over £40.

Can I send back pet supplies I don't need?

Yes, within 14 days, as long as the item is unused and still in its original packaging.

Which animals does Back to the Pets cater for?

The range covers dogs, cats, small animals such as hamsters, birds and fish, with food, bedding, toys and care products for each.

Is Back to the Pets linked to Back to the Office?

Yes. Jamie Wright and Andy Henderson started it in 2022, and they are the pair behind Back to the Office. Back to the Pets is part of the BackTo Group.

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