LW Theatres
LW Theatres runs six West End venues and acts as the official box office for the shows inside them. Andrew Lloyd Webber owns the company, which dates from 1977. It was called The Really Useful Theatres until it took its current name in July 2018. Booking here suits theatregoers who want tickets straight from the venue operator rather than a reseller.
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More ways to save at LW Theatres
- Student discountLW Theatres does not offer a general student discount. However, The Jamie Lloyd Company (allocating tickets for shows at LW Theatres) offers £25 tickets for "Under 30s" (both ticket holders must be 30 or younger on the performance date).
- NHS discountWhile there isn't a formal NHS discount, some offers are listed for NHS staff and other keyworkers, such as early access offers. Additionally, The Jamie Lloyd Company offers £25 tickets for "Key Workers," which includes workers in the NHS, emergency services, and social care sector.
- Military discountLW Theatres does not have a formal military discount. However, The Jamie Lloyd Company offers £25 tickets for "Key Workers," which includes armed forces personnel. One source also states a military discount for eligible US military personnel requiring third-party verification.
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About LW Theatres
The venues
The six theatres are His Majesty's Theatre, the Adelphi, the Cambridge Theatre, the London Palladium, the Gillian Lynne Theatre and Theatre Royal Drury Lane. Each has its own character, and between them they host some of London's longest-running musicals.
What's on stage
Long-runners have included The Phantom of the Opera and Matilda The Musical from the Royal Shakespeare Company. Back to the Future and My Neighbour Totoro have also played. Sea Witch and Disney's Hercules are among the newer titles, and every winter the Palladium stages its pantomime. Concerts and special events, including tours by musical theatre performers, fill out the calendar. Line-ups change, so check what is running for your dates.
Booking and tickets
Tickets arrive as e-tickets or mobile tickets, so there is nothing to post. Check your junk folder if a confirmation does not appear. If tickets are still missing near the show, take your confirmation and photo ID to the box office. Arrive 30 minutes or more before the start. Card payments by Visa, Mastercard and American Express are accepted, as is PayPal. Gift cards are not sold. Exchanges follow the terms set out on the site. There is no general student discount, though some productions run schemes for under-30s and key workers.
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LW Theatres quick facts
| Free delivery | On all orders |
|---|---|
| Delivery | E-tickets and mobile tickets available |
| Returns | See terms for ticket exchanges |
| Payment methods | Visa, Mastercard, American Express, PayPal |
| Founded | 1977 |
| Headquarters | London, UK |
| Parent company | LW Entertainment Ltd. |
| Stores | Six |
LW Theatres contact
- Website
- lwtheatres.co.uk
- Phone
- 020 3925 2998
- Hours
- Monday to Saturday, 10am to 5:30pm
LW Theatres FAQs
Which theatres does LW Theatres own?
Six in London's West End: the Palladium, the Adelphi, His Majesty's, Theatre Royal Drury Lane, the Cambridge and the Gillian Lynne.
Will LW Theatres post my tickets?
No. Tickets are issued as e-tickets or mobile tickets. If yours do not arrive, check your spam folder and then contact Customer Relations with your booking reference.
Can I swap my LW Theatres tickets for another date?
Exchanges are handled under the ticket terms on the LW Theatres website. Read those terms before booking if your plans might change.
Who is behind LW Theatres?
The company is owned by Andrew Lloyd Webber and sits under LW Entertainment Ltd. It was founded in 1977 and is based on Drury Lane in London.
