Lush Cosmetics
Lush is the Poole-based cosmetics company, founded in 1995, that invented the bath bomb. Everything it sells is vegetarian, much of it is vegan, and many products are made by hand from fresh ingredients. The shelves cover bath, shower, skin, hair, make-up and fragrance, and a lot of it comes with no packaging at all. Shoppers who care about animal welfare and plastic waste tend to love it.
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More ways to save at Lush Cosmetics
- Student discountLush Cosmetics generally states that it does not offer a student discount directly. However, some third-party platforms like Student Beans and Student Saviour have advertised student discounts or gift card offers for Lush. Additionally, new UK Lush app account holders may receive a £3 reward.
- NHS discountLush offers discounts to NHS staff and healthcare workers, often through schemes like the Blue Light Card, with offers varying up to 50% off.
- Join Lush Club RewardsCustomers can earn points on purchases, unlock rewards, get first access to new product launches, and access exclusive drops on the Lush app. Rewards can include free gifts and opportunities to attend Lush events. The program also rewards sustainability initiatives, such as returning eligible plastic packaging.
- Click & CollectSkip delivery fees by collecting in store.
- Gift cardsAvailable if you're buying for someone else.
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About Lush Cosmetics
Bath time and beyond
Bath bombs and bubble bars are the headline products, joined by shower gels, body conditioners and handmade soaps. Skincare includes cleansers, moisturisers and fresh face masks. Hair care leans on solid shampoo bars plus conditioners and treatments. Make-up, perfumes, gift sets and seasonal collections complete the line-up, which makes Lush a regular stop before birthdays and Mother's Day.
The ethics behind it
Lush opposes animal testing and buys its ingredients with ethics in mind. Naked products are solid versions sold without wrapping, which cuts plastic. The Bring it Back scheme rewards customers who return eligible plastic pots and bottles.
Ordering and returns
Buy online or in one of more than 800 shops worldwide, and click and collect is available. Several delivery options exist, including a Delivery Pass for regular buyers, and the site lists current times and costs. Lush only delivers within the UK from its UK site. Online and in-store purchases can be returned within the period set out on the website, for a refund or exchange if the conditions are met. Visa, Mastercard, PayPal and Apple Pay are accepted, and gift cards are available. The Lush Club Rewards scheme earns points and early access to launches. No student discount is offered directly.
Sustainability at Lush Cosmetics
Lush is committed to ethical buying, fighting animal testing, and using 100% vegetarian ingredients. They promote 'naked products' to reduce packaging and have a 'Bring it Back' scheme for eligible plastic packaging.
Lush Cosmetics quick facts
| Delivery | Lush offers various delivery options, including a 'Lush Delivery Pass' for frequent shoppers. Specific details on delivery times and costs can be found on their website. |
|---|---|
| Returns | Lush accepts returns for products purchased online or in-store. Customers can typically return items within a specified period for a refund or exchange, provided they meet the return conditions. Full details are available on their website. |
| Click & Collect | Yes |
| Payment methods | Visa, Mastercard, PayPal, Apple Pay |
| Gift cards | Yes |
| Loyalty scheme | Lush Club Rewards |
| Founded | 1995 |
| Headquarters | Poole, England |
| Stores | Over 800 |
Lush Cosmetics contact
- Website
- lush.com
- Phone
- 0800 208 8892
- wecare@lush.co.uk
- Hours
- Monday - Friday: 8am - 8pm; Saturday: 9am - 5pm; Sundays and Bank Holidays: 10am - 4pm
Lush Cosmetics FAQs
Is everything at Lush vegetarian?
Yes. Lush uses 100% vegetarian ingredients, and many products are also vegan. The company is firmly against animal testing.
Can I collect a Lush order from a shop?
Yes. Click and collect is available, so an online order can be picked up from a Lush shop instead of being delivered.
What can I do with empty Lush pots?
The Bring it Back scheme takes back eligible plastic packaging and rewards customers for returning it, so pots can be reused or recycled.
Does Lush give students a discount?
Lush does not run its own student discount. Students can still collect points through the Lush Club Rewards scheme like any other member.
