Lands' End
Lands' End is an American clothing company, founded in 1963 and based in Dodgeville, Wisconsin, with a dedicated UK website. Its focus is durable, comfortable basics for men and women: fleece, Supima cotton, knitwear, coats and footwear. It suits people who want dependable everyday clothes and a generous returns policy, rather than fast-moving fashion.
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More ways to save at Lands' End
- Student discountLands' End offers student discounts via UNiDAYS and Student Beans.
- NHS discountLands' End offers a 10% discount plus free delivery for Blue Light workers, including NHS staff. This can be accessed via a code (LANDS10) or through the Blue Light Card portal.
- Military discountLands' End offers a 10% discount for active military and veterans. This can be accessed through Blue Light Card and Defence Discount Service portals.
- Join Referral ProgramThe Referral Program allows a friend to receive 40% off one item on their first purchase, and the referrer receives the same reward 14 days later.
- Free delivery over £50Top your basket up past £50 and delivery costs nothing.
- Click & CollectSkip delivery fees by collecting in store.
- Gift cardsAvailable if you're buying for someone else.
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About Lands' End
The Lands' End wardrobe
Fleece is a mainstay, in women's and men's cuts, for layering or wearing on its own. Supima cotton pieces offer a softer feel for everyday essentials. Coats and jackets, jumpers and tops round out the clothing range, and there is comfortable footwear to go with it.
The brand's motto is 'Legendary Quality Clothing', and the focus is on pieces that hold up to daily wear.
Returns that give you time
Lands' End gives 90 days to return eligible items for a refund, using its online returns portal. Send back an entire order within 28 days and the refund also covers the original shipping cost. Keep a proof of purchase, as it is needed.
Delivery, payment and help
Standard UK delivery is free above a minimum spend, and express delivery is available. Cards from Visa, Mastercard and American Express are accepted, as is PayPal.
Customer service runs seven days a week. Call 0800 376 7974, Monday to Saturday 8am to 8pm and Sunday 10am to 6pm, or use email or live chat.
Students can claim discounts through UNiDAYS and Student Beans, and Blue Light Card holders have their own scheme. Gift cards are available too.
Lands' End quick facts
| Free delivery | On orders over £50 |
|---|---|
| Delivery | Free standard UK delivery on orders over £50. Express delivery available. |
| Returns | 90-day returns guarantee |
| Click & Collect | Yes |
| International shipping | Yes |
| Payment methods | Visa, Mastercard, American Express, PayPal |
| Gift cards | Yes |
| Loyalty scheme | Referral Program |
| Founded | 1963 |
| Headquarters | Dodgeville, Wisconsin, USA |
| Parent company | Lands' End, Inc. |
| Stores | Online + retail partners |
Lands' End contact
- Website
- landsend.co.uk
- Phone
- 0800 376 7974
- Hours
- Phone: Mon-Sat 8am-8pm, Sun 10am-6pm. Live Chat: Mon-Sat 9am-7pm, Sun 10am-5pm. Closed Easter Sunday, Christmas Day, Boxing Day.
Lands' End FAQs
How long do I have to send clothes back?
Up to 90 days for eligible items, through the online returns portal. Return the whole order within 28 days to get the original shipping cost back as well.
Is Lands' End a British company?
No. It was founded in 1963 and is headquartered in Dodgeville, Wisconsin, USA. It runs a dedicated UK website for British shoppers.
Is there a student discount?
Yes, through UNiDAYS and Student Beans. Anyone with a Blue Light Card, such as NHS workers and members of the armed forces, gets a discount too.
When can I reach customer service?
Seven days a week. Phone lines run 8am to 8pm Monday to Saturday and 10am to 6pm on Sunday, with email and live chat too.
