River Island
River Island is a London-based high street fashion chain, set up by Bernard Lewis in 1948 and still family-owned. It dresses women, men and children in trend-led clothes, with shoes, bags and accessories alongside. With more than 200 stores, a website and an app, it suits shoppers who want new-season styles at high street prices.
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All productsMore ways to save at River Island
- Student discountStudents receive a 20% discount on purchases.
- NHS discountRiver Island offers a discount for NHS staff and healthcare workers, typically 10% or 15% off full-priced items via the Blue Light Card.
- Military discountRiver Island offers a discount for military/armed forces personnel, typically 10% or 15% off full-priced items via the Blue Light Card and Defence Discount Service.
- Join Tailor-made rewards (via newsletter signup)While there's no formally named loyalty scheme, customers can receive a £5 promo code for orders over £25 around their birthday by adding details to their account. New subscribers also get 10% off their first shop and tailor-made rewards all year round.
- Free delivery over £50Top your basket up past £50 and delivery costs nothing.
- Click & CollectSkip delivery fees by collecting in store.
- Gift cardsAvailable if you're buying for someone else.
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About River Island
What's in store
Womenswear spans dresses, jeans, tops and coats, from everyday staples to going-out pieces. The menswear side mixes basics with sharper tailoring. Kids' clothes cover boys and girls. Shoes, handbags and accessories make it easy to complete an outfit in one order. Shopperazzi lists River Island's current products and delivery details, so you can compare pieces with other fashion retailers.
Ordering and returning
Standard delivery is free on orders over £50, and click and collect is available from UK stores. River Island also ships abroad. You have 28 days from receipt to return items, and returns can be tracked. Pay with Visa, Mastercard, American Express, PayPal or Klarna, or use a gift card.
Discounts and the Kind Society
Students can verify with UNiDAYS or Student Beans for a discount. NHS staff and military personnel save through Blue Light Card and the Defence Discount Service. The Kind Society programme covers the brand's work on sustainability and ethical sourcing, including cutting single-use plastic from packaging.
Sustainability at River Island
River Island is committed to sustainable fashion practices, including responsible sourcing and reducing environmental impact.
River Island quick facts
| Free delivery | On orders over £50 |
|---|---|
| Delivery | Standard delivery available; free standard delivery on orders over £50. |
| Returns | Easy and trackable returns; items can be returned within 28 days of receipt. |
| Click & Collect | Yes |
| International shipping | Yes |
| Payment methods | Visa, Mastercard, American Express, PayPal, Klarna |
| Gift cards | Yes |
| Loyalty scheme | Tailor-made rewards (via newsletter signup) |
| Founded | 1948 |
| Headquarters | Chelsea House, West Gate, London, W5 1DR |
| Parent company | Lewis Trust Group |
| Stores | 200+ |
River Island contact
- Website
- riverisland.com
- Phone
- 0344 576 6444
- Hours
- Telephone: 8:00am - 7:00pm; Live Chat: 10:00am - 4:00pm
River Island FAQs
Is River Island delivery free?
Standard delivery is free on orders over £50. Below that amount, a standard delivery charge applies at checkout.
Can I collect a River Island order from a shop?
Yes. Click and collect is available, so you can pick up an online order from a River Island store in the UK.
Does River Island deliver outside the UK?
Yes. International shipping is available, so customers abroad can order from riverisland.com too.
Who founded River Island?
Bernard Lewis founded the business in 1948. It is still family-owned and has its head office in London.

