Honor
Honor sells its own smartphones, laptops and accessories in the UK through honor.com. The brand started in 2013 as a Huawei sub-brand and has been fully independent since November 2020. Its newer phones therefore include Google apps and the Play Store. The range runs from Magic-series flagships to the more affordable X series, plus MagicBook laptops.
About Honor
Phones and laptops
The Magic series sits at the top of the phone range, including the Magic8 Pro and the Magic V5. The HONOR 400 Smart 5G and X-series models such as the X9d cover everyday needs. Honor phones are known for their cameras, performance and slim designs. For computing there are three MagicBook lines, Art, Pro and X, aimed at work, study and entertainment. You can compare Honor's phones and laptops on Shopperazzi, along with its delivery details.
Delivery and returns
Most orders ship free from UK warehouses, with standard delivery in three to five working days and an express option for faster arrival. Unused products in their original packaging can be returned within 14 days. Factory reset a device before sending it back, and ask customer service to arrange a collection or return shipping. Honor's UK store doesn't deliver abroad.
Paying and support
Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay and Klarna are all accepted. UK purchases carry a standard manufacturer's warranty, and extended cover may be offered when you buy. Customer service is open Monday to Saturday, 9am to 6pm. Students, NHS staff and military personnel can verify for discounted pricing, and HONOR Points members collect points towards discounts or gifts.
Sustainability at Honor
Honor is committed to environmental responsibility through energy-efficient devices, responsible material sourcing, and recyclable packaging. The company works to reduce carbon emissions across its supply chain and product lifecycle.
Honor quick facts
| Free delivery | On all orders |
|---|---|
| Delivery | Standard UK delivery takes 3-5 working days. Express delivery available for faster arrival. Free delivery on most orders. Products ship directly from UK warehouses. |
| Returns | 14-day return policy for unused products in original packaging. Devices must be factory reset before return. Contact customer service to arrange collection or return shipping. |
| Payment methods | Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, Klarna |
| Loyalty scheme | HONOR Points |
| Founded | 2013 |
| Headquarters | Shenzhen, China |
| Parent company | Shenzhen Zhixin New Information Technology |
| Stores | Primarily online, products also available via reta |
Honor contact
- Website
- honor.com
- Phone
- 08000113152
- Hours
- Monday to Friday, 9am - 6pm GMT
Follow Honor
- New collections in your feed
- Price drops on what you watch
- Gift ideas when you need them
Honor FAQs
How fast is Honor's UK delivery?
Standard delivery takes three to five working days from UK warehouses, and an express service is available if you need a device sooner. Most orders ship free.
Can I send back an Honor phone I've changed my mind about?
Yes, within 14 days if it's unused and in the original packaging. Factory reset it first, then contact customer service to book a collection or return shipping.
Will Honor's UK store deliver abroad?
No. The UK store does not offer international shipping, so orders must go to a UK address.
When is Honor customer service open?
The UK team answers enquiries from Monday to Saturday between 9am and 6pm, and also arranges collections for returns.
Does Honor accept Klarna?
Yes. Klarna sits alongside Visa, Mastercard, American Express, PayPal, Apple Pay and Google Pay at the Honor checkout.
