Ethiopian Airlines
Ethiopian Airlines is Ethiopia's national carrier and Africa's largest airline, flying since 1945. From the UK it runs direct flights between London Heathrow and its hub in Addis Ababa. From there, passengers connect to more than 130 destinations outside Ethiopia, in Africa, Asia, Europe and the Americas.
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More ways to save at Ethiopian Airlines
- Student discountEthiopian Airlines offers special student fares, often including additional baggage allowance and flexible ticket change options for eligible students travelling for study.
- Join YesShebaMiles frequent flyer programme with Silver, Gold, and Platinum tiers. Earn miles on flights and redeem for free tickets, upgrades, and Star Alliance partner benefits.
- Gift cardsAvailable if you're buying for someone else.
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About Ethiopian Airlines
Routes from the UK
Heathrow to Addis Ababa is the direct link. Onward connections reach African cities such as Lagos, Nairobi and Johannesburg, plus destinations in Asia and the Americas. The airline also flies to 22 places within Ethiopia, useful for travellers going further inside the country.
On board
The fleet includes modern long-haul aircraft such as the Airbus A350 and Boeing 787 Dreamliner. Meals cater for a range of dietary needs, and in-flight entertainment is available on board.
Booking and changing a ticket
Flights are booked on the airline's website, where passengers can also manage bookings and check in online. Booking confirmations and e-tickets arrive by email. Whether a ticket can be changed or cancelled depends on the fare class, and flexible fares allow changes without a fee.
Baggage depends on cabin, route and fare. Economy passengers usually get one or two checked bags of up to 23kg each, but the booking itself is the final word.
Frequent flyers can join ShebaMiles to earn miles on Ethiopian and Star Alliance flights. Visa, Mastercard and American Express are accepted, and gift cards are available. Shopperazzi lists Ethiopian Airlines' current flight offers and booking terms here.
Sustainability at Ethiopian Airlines
Ethiopian Airlines is committed to sustainable aviation, focusing on environmental protection through modern fleet investment, fuel efficiency programmes, and waste management. They also engage in significant corporate social responsibility initiatives, including community development and supporting local economies.
Ethiopian Airlines quick facts
| Delivery | Flight bookings confirmed instantly via email. E-tickets delivered digitally. |
|---|---|
| Returns | Ticket cancellation and change policies vary by fare class. Flexible tickets allow free changes and cancellations. |
| International shipping | Yes |
| Payment methods | Visa, Mastercard, American Express |
| Gift cards | Yes |
| Loyalty scheme | Yes |
| Founded | 1945 |
| Headquarters | Addis Ababa, Ethiopia |
| Parent company | Ethiopian Airlines Group |
| Stores | 0 |
Ethiopian Airlines contact
- Website
- ethiopianairlines.com
- Phone
- +44 808 196 1730
- Hours
- Mon-Sun 24 hours
Ethiopian Airlines FAQs
Does Ethiopian Airlines fly direct from London?
Yes. Direct flights run from London Heathrow to Addis Ababa, the airline's hub, where passengers can connect onward to Africa, Asia and beyond.
Can I change my Ethiopian Airlines ticket?
It depends on the fare. Change and cancellation rules vary by fare class, and flexible tickets allow free changes and cancellations.
Are there student fares on Ethiopian Airlines?
Yes, the airline offers special fares for eligible students travelling to study. These often include extra baggage allowance and more flexible ticket changes.
How can I pay for Ethiopian Airlines flights?
Visa, Mastercard and American Express are accepted for bookings. The airline also sells gift cards for anyone paying for someone else's trip.