Ernest Jones
Ernest Jones is a British jeweller and watch specialist that has been trading since 1949. Part of Signet Jewelers, it sells diamond jewellery, bridal rings and luxury watches online and through 81 shops. It is a natural stop for engagement, wedding and anniversary shopping, and the range also covers necklaces, earrings, bracelets and pendants.
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More ways to save at Ernest Jones
- Student discountErnest Jones offers a 15% student discount, which can be redeemed by verifying student status through Student Beans.
- NHS discountErnest Jones offers a 20% discount to NHS and healthcare workers on full-price items. This discount can be claimed by verifying employment status through a recognised national verification platform. Blue Light Card members can also access exclusive savings.
- Military discountErnest Jones offers military discounts, including 20% off full-priced items and 15% off selected sale items for UK Armed Forces personnel (active and veterans). Eligibility must be verified online via a third-party service. This is also available via Blue Light Card.
- Join Diamonds RewardsCustomers can earn points on purchases and redeem them for discounts on future orders.
- Free delivery
- Click & CollectSkip delivery fees by collecting in store.
- Gift cardsAvailable if you're buying for someone else.
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About Ernest Jones
Rings, jewellery and watches
Bridal jewellery leads the range, with wedding bands, eternity rings and engagement rings in a variety of diamond cuts and settings. Beyond the bridal collection there are necklaces, pendants, bracelets and earrings in precious metals and gemstones. The watch department stocks dress and sports models for men and women from well-known international brands.
Aftercare
Ernest Jones repairs jewellery, services watches and resizes rings, and it offers insurance and warranty options. Finance is available on larger purchases, including PayPal Credit, subject to status. Signet, its parent company, says it is committed to responsible sourcing across the jewellery supply chain.
Delivery, collection and returns
Every order ships free, and next-day delivery is available. Click and Collect is also free, with same-day collection at many stores. Returns are free within 30 days, and Christmas purchases get a longer window. Visa, Mastercard, American Express, PayPal, Apple Pay and Klarna are accepted, and gift cards are available. Students can verify with Student Beans for a discount. Help is available by live chat or phone.
Sustainability at Ernest Jones
Signet Jewelers committed to responsible sourcing and ethical practices across the jewellery supply chain.
Ernest Jones quick facts
| Free delivery | On all orders |
|---|---|
| Delivery | Free delivery on all orders. Next-day delivery available. |
| Returns | Free returns within 30 days. Extended returns for Christmas purchases. |
| Click & Collect | Yes |
| Payment methods | Visa, Mastercard, American Express, PayPal, Apple Pay, Klarna |
| Gift cards | Yes |
| Loyalty scheme | Diamonds Rewards |
| Founded | 1949 |
| Headquarters | Birmingham |
| Parent company | Signet Jewelers |
| Stores | 81 |
Ernest Jones contact
- Website
- ernestjones.co.uk
- Phone
- 0800 458 1496
- Hours
- Monday-Friday 8am-8pm, Saturday 9am-6pm, Sunday 10am-4pm
Ernest Jones FAQs
How long do I have to return something to Ernest Jones?
Returns are free within 30 days, and the period is extended for items bought as Christmas gifts.
Can I collect an online order from a store?
Yes. Click and Collect is free, and many Ernest Jones stores offer same-day collection.
Does Ernest Jones service watches?
Yes. It offers watch servicing and jewellery repairs, plus insurance and warranty options to protect what you buy.
Which payment methods does Ernest Jones accept?
Visa, Mastercard, American Express, PayPal, Apple Pay and Klarna are all accepted. Finance, including PayPal Credit, may be offered subject to status.
