Duux
Duux is a Dutch maker of home climate appliances, selling heaters, fans, dehumidifiers and humidifiers to UK customers through its own website. The designs are meant to look good on show in a living room, and many models connect to a phone app. It suits households dealing with damp in winter or heat in summer.
About Duux
Products by season
For colder months there are heaters, heated blankets and heated cushions. Damp-prone homes can choose a dehumidifier, while a humidifier adds moisture to dry air. Summer options include fans and mobile air conditioners. Models labelled Smart link to the Duux app, so settings can be changed from a phone while you are out.
Ordering from Duux UK
Delivery is free on orders over £50 and usually takes 3 to 5 working days. Unwanted items can go back in their original condition and packaging under a money-back guarantee. Every product has at least a one-year manufacturer's guarantee, and the support team can arrange collection and repair of a faulty unit. Pay by Visa, Mastercard, American Express or PayPal.
Good to know
Duux is headquartered in Amsterdam and sells online only. Its Duux Credits scheme rewards purchases and product reviews with points to use on later orders, and students can apply for a reduced price. Packaging uses paper pulp in place of polystyrene. The offices run on sustainable energy, and the company plants trees with LifeTerra to offset emissions. Support is available on weekdays from 8am to 4pm.
Sustainability at Duux
Duux is committed to sustainability, optimising its supply chain to minimise carbon footprint. Offices run on sustainable energy, compensating CO2 emissions by planting trees with LifeTerra. Packaging is optimised for size and uses paper pulp interiors instead of Styrofoam, aiming for plastic-free packaging soon. Focus on efficient components for reduced emissions.
Duux quick facts
| Free delivery | On orders over £50 |
|---|---|
| Delivery | Free UK delivery on orders over £50. Standard delivery 3-5 working days. |
| Returns | 30-day money-back guarantee. Products must be in original condition and packaging. |
| Payment methods | Visa, Mastercard, American Express, PayPal |
| Loyalty scheme | Duux Credits |
| Founded | 2008 |
| Headquarters | Amsterdam, Netherlands |
| Stores | Online only |
Duux contact
- Website
- duux.co.uk
- Phone
- +44 (0) 1954 231 616
- contact@duux.co.uk
- Hours
- Mon – Fri: 08:00–16:00. Sat – Sun: Closed
Shop Duux by category
Where Duux sits on Shopperazzi, with the other shops in each.
Follow Duux
- New collections in your feed
- Price drops on what you watch
- Gift ideas when you need them
Duux offers
Duux FAQs
How long does Duux take to deliver?
Standard UK delivery takes 3 to 5 working days, and it is free once your order goes over £50.
Which Duux products work with an app?
Products marked Smart pair with the Duux app, letting you manage the device and your indoor climate from a smartphone.
Where is Duux based?
The brand is headquartered in Amsterdam in the Netherlands. UK customers buy online through duux.co.uk, as there are no shops.
What are Duux Credits?
Duux Credits is the brand's loyalty scheme. You earn points for purchases and for writing reviews, then redeem them against future orders.
