British Gas - Hive - Smart Home & Heating
Hive is the smart home brand owned by Centrica, the group behind British Gas. Its own site sells heating controls you can adjust while away from home. It also handles bigger energy projects such as heat pumps, solar panels and electric car chargers. Smaller gadgets, including smart bulbs, plugs and sensors, are sold there too. It suits UK homeowners trying to cut wasted energy and lower their bills.
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More ways to save at British Gas - Hive - Smart Home & Heating
- Student discountYes, Hive offers a 10% student discount, available through Student Beans.
- Military discountHive does not currently have a dedicated military discount program. However, a regular promo code (G2TWENTY) has been mentioned that allows military members to get 40% off, and occasional promotions for military members may be offered during key moments.
- Join Hive+Details about becoming a Hive+ member and its benefits are available through their support channels.
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About British Gas - Hive - Smart Home & Heating
The product line-up
Heating control is where Hive began, with Hive Active Heating as its first product in 2013. The range now runs from that thermostat up to whole-home systems. Heat pumps and solar panels let a household generate and store its own electricity, and even sell some back. EV chargers manage charging times with running costs and the environment in mind. Lights, plugs and sensors work together as one system. Some devices from partner brands connect to it as well.
Installation and delivery
Heating systems and EV chargers can be fitted by qualified British Gas engineers, booked through the Hive website. Simpler gadgets arrive by standard delivery to UK addresses, and Hive does not ship abroad. Returns follow a standard period with terms attached, and the support pages explain both returns and warranties, so read them before ordering.
Paying and getting help
Checkout takes Visa, Mastercard, PayPal, Google Pay and Apple Pay. Students can get a discount through Student Beans, and the Hive+ programme offers extra member benefits. After buying, help comes from online user guides, a phone line and a WhatsApp option for questions before you buy. Other UK retailers sell Hive kit too, though buying direct gives access to the full range.
Sustainability at British Gas - Hive - Smart Home & Heating
Hive is dedicated to sustainability, offering energy-efficient smart technology that actively lowers your carbon footprint. Their products, including smart heating, heat pumps, and solar solutions, help customers generate renewable electricity and save on energy bills.
British Gas - Hive - Smart Home & Heating quick facts
| Delivery | Hive offers professional installation services for many of its products by British Gas engineers. For other products, standard delivery options are available across the UK. |
|---|---|
| Returns | Customers can find detailed information on returns and warranties via Hive's support pages. Products typically come with a standard returns period, subject to terms and conditions. |
| Payment methods | Visa, Mastercard, PayPal, Google Pay, Apple Pay |
| Loyalty scheme | Hive+ |
| Founded | 2012 |
| Headquarters | London, United Kingdom |
| Parent company | Centrica |
| Stores | None |
British Gas - Hive - Smart Home & Heating contact
- Website
- hivehome.com
- Phone
- 0333 202 9614
- Hours
- Specific UK hours not explicitly provided. Ireland hours: Mon-Fri 9am-7pm, Sat 9am-5pm.
British Gas - Hive - Smart Home & Heating FAQs
Who owns Hive?
Hive belongs to Centrica, the company that also owns British Gas. The brand was set up in 2012 and is based in London.
Will someone fit a Hive heat pump or EV charger for me?
Yes. Installation for heating products and EV chargers can be booked with qualified British Gas engineers through the Hive website. Plugs, bulbs and other simple devices arrive by standard UK delivery.
Does Hive deliver outside the UK?
No. Hive only delivers to addresses within the UK, so it is not an option for anyone living abroad.
How can I pay for a Hive order?
Hive accepts Visa and Mastercard cards, PayPal, Google Pay and Apple Pay when you check out on its website.
What happens if I want to return a Hive product?
Returns follow a standard period and are subject to terms and conditions. Full details, including warranty cover, sit on Hive's support pages, so read them before ordering.