Dune London
Dune London is a London-based footwear and accessories label, started in 1992 and now part of Dune Group Limited. Its shoes, boots and sandals cover women's and men's styles, with handbags sitting alongside. Shoppers can buy online or visit one of more than 350 stores and concessions, and click and collect is available for web orders.
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More ways to save at Dune London
- Student discountStudent and graduate discounts available
- NHS discountNHS and emergency services workers are eligible for a 15% discount through the Blue Light Card scheme.
- Military discountMilitary members can access offers through the Defence Discount Service, which is operated by Blue Light Card Ltd.
- Join Rewards ClubThe Dune London Rewards Club offers exclusive benefits and perks to its members, though specific details of the programme's advantages are best found directly on their website.
- Click & CollectSkip delivery fees by collecting in store.
- Gift cardsAvailable if you're buying for someone else.
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About Dune London
What's on the shelves
Women get the widest choice, from heels and court shoes to flats, trainers and ankle boots. The men's side leans towards smart leather pairs for work, loafers, boots and weekend trainers. Bags cover totes, shoulder styles, cross-body shapes and clutches, so matching a pair of shoes with something to carry is straightforward.
Returns and paying
Unworn, unmarked items can go back within 28 days for a refund, with proof of purchase. An online order can be taken to a store or posted back. The first postal return on each order travels on a free tracked label; any later parcel from that order is at the shopper's cost. Concession buys go back to the retailer that sold them. Checkout takes Visa, Mastercard, American Express, PayPal, Apple Pay and Klarna, and gift cards are sold too.
Who it suits
Dune London fits shoppers who want trend-led shoes with a high-street store network behind them. Students can verify through Student Beans or UNiDAYS. Blue Light Card covers NHS and emergency staff, and the Defence Discount Service covers the armed forces. A points scheme, My Dune London Rewards, adds member perks. Delivery costs and timings appear at checkout, and Shopperazzi lists current Dune London products with their delivery details.
Dune London quick facts
| Delivery | Dune London offers various delivery options for online purchases across the UK and internationally. Specific details regarding delivery times and costs, including any free delivery thresholds, are typically provided at checkout. They aim to deliver your stylish footwear and accessories efficiently to your doorstep. |
|---|---|
| Returns | Dune London offers returns within 28 days for a refund, provided items are unworn, unmarked, and accompanied by proof of purchase. Online purchases can be returned to a store or via post using a free trackable returns label for the first return per order. Subsequent postal returns from the same order will incur postage costs. Concession purchases must be returned to the original retailer. |
| Click & Collect | Yes |
| International shipping | Yes |
| Payment methods | Visa, Mastercard, American Express, PayPal, Apple Pay, Klarna |
| Gift cards | Yes |
| Loyalty scheme | Rewards Club |
| Founded | 1992 |
| Headquarters | London, UK |
| Parent company | Dune Group Limited |
| Stores | Over 350 |
Dune London contact
- Website
- dunelondon.com
- Phone
- +44 1202 037 097
- Hours
- Monday - Friday, 09:00 to 17:00 (UK time). Closed on weekends and Bank Holidays.
Dune London FAQs
Can a Dune London web order be returned to a shop?
Yes. Online purchases can go back to a Dune London store or by post. The first postal return on an order uses a free trackable label, and further postal returns from that order cost the shopper postage.
Does Dune London ship outside the UK?
Yes, international delivery is offered alongside UK shipping. Options, costs and timings, including any free delivery threshold, are shown at checkout before payment is taken.
Which payment methods does Dune London take?
Visa, Mastercard, American Express, PayPal, Apple Pay and Klarna are all accepted. Gift cards are sold as well, which works for anyone who prefers to choose their own shoes.
Who owns Dune London and where is it based?
Dune London belongs to Dune Group Limited and is headquartered in London. It began in 1992 and now trades through more than 350 stores and concessions as well as its website.
