Deliveroo
Deliveroo is the London-founded delivery app that brings takeaways, groceries and everyday essentials to the door, usually within 30 to 45 minutes. Will Shu started it in 2013, and DoorDash acquired the company in October 2025. Orders are placed in the app or on the website, and riders can be tracked live on a map.
Our pick at Deliveroo
50% off selected fresh groceries every Monday
Why this one: The only one live right now. Picks follow these rules; nobody pays for them.
Deliveroo offers1
More ways to save at Deliveroo
- Student discountDeliveroo Plus offers discounts for students
- NHS discountNHS staff, healthcare workers, and other essential workers can receive a free year of Deliveroo Plus Silver membership through the Blue Light Card scheme. Additionally, 3% off orders may be available by verifying status through Health Service Discounts.
- Military discountMilitary and armed forces personnel can get a free year of Deliveroo Plus Silver membership via the Blue Light Card scheme.
- Join Deliveroo PlusSubscription service offering unlimited free delivery on eligible orders plus exclusive discounts
- Free delivery over £10Top your basket up past £10 and delivery costs nothing.
- Gift cardsAvailable if you're buying for someone else.
Never miss a Deliveroo deal
Follow Deliveroo and its new codes, offers and price drops land in your feed. Save any deal to come back to it.
About Deliveroo
What you can order
Restaurant food is still the core, from national chains to local independents. Groceries come from supermarket and convenience partners such as Asda, Nisa and Sainsbury's. The app also carries pharmacy items, flowers and last-minute gifts. Deliveroo operates in 10 markets and works with more than 160,000 restaurant and grocery partners.
Deliveroo Plus and other extras
Deliveroo Plus is a subscription that removes delivery fees on eligible orders above a minimum spend. Tiers include Silver and Gold, with an invite-only Diamond level. Students can get Plus benefits through UNiDAYS or Student Beans. Nectar points can be collected on Sainsbury's orders, and Deliveroo gift cards are sold.
Good to know
Delivery fees depend on the restaurant and your address. If something is missing or wrong, customer service handles refunds for the affected items. Payment is by Visa, Mastercard, American Express, PayPal, Apple Pay or Google Pay. The company has set a goal of net zero by 2040 and offers reusable packaging options.
Sustainability at Deliveroo
Committed to becoming net zero by 2040. Offers reusable packaging options and supports sustainable restaurant partners.
Shop Deliveroo by category
Deliveroo quick facts
| Free delivery | On orders over £10 |
|---|---|
| Delivery | Delivery typically within 30-45 minutes depending on restaurant and location. Real-time rider tracking via app. |
| Returns | Contact customer service for issues with orders. Refunds processed for missing or incorrect items. |
| Payment methods | Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay |
| Gift cards | Yes |
| Loyalty scheme | Deliveroo Plus |
| Founded | 2013 |
| Headquarters | London |
| Parent company | DoorDash (acquired October 2025) |
| Stores | 0 |
Deliveroo contact
- Website
- deliveroo.co.uk
- Phone
- +44 (0)20 7138 9037
- support@deliveroo.it
- Hours
- In-app support available 24/7
Deliveroo FAQs
How long does a Deliveroo order take?
Most orders arrive within 30 to 45 minutes, depending on the restaurant and where you live. You can follow your rider in the app.
What happens if items are missing from my order?
Contact Deliveroo customer service. Refunds are processed for items that turn out to be missing or incorrect.
Who owns Deliveroo?
Will Shu set Deliveroo up in London in 2013. DoorDash bought the business in October 2025.
Can I collect Nectar points on Deliveroo?
Yes. Deliveroo links with Nectar, so points can be collected on Sainsbury's orders placed through the app.
