Defy Mobile

Defy Mobile, established in 2019 and headquartered in Hemet, California, is dedicated to bridging the digital divide across the United States and Puerto Rico. With a team boasting over a decade of experience in the telecom industry, Defy Mobile focuses on making essential communication services accessible to everyone. They achieve this primarily through their participation in the federal Lifeline Phone Program, ensuring eligible low-income households can stay connected.

Product Range and Services

Lifeline Phone Program for Individuals

For individuals, Defy Mobile offers access to the Lifeline Phone Program, a government-backed initiative providing free smartphones, reliable wireless coverage, and significant monthly savings on phone and internet services. Eligibility is determined by federal poverty guidelines or participation in assistance programmes like Medicaid or SNAP. The application process is designed to be simple, fast, and user-friendly, allowing eligible consumers to apply online in minutes.

Master Agent Programme for Businesses

Beyond direct consumer services, Defy Mobile empowers entrepreneurs and businesses through its Master Agent Programme. This initiative allows agents to build a business by connecting eligible low-income consumers with Lifeline benefits, fostering community connectivity while creating an income stream. Master Agents receive comprehensive training, marketing materials, and ongoing support to ensure their success.

Reliable Connectivity and Support

Defy Mobile prides itself on offering dependable wireless coverage across the U.S., partnering with trusted providers such as TruConnect, Gen Mobile, StandUp Wireless, and enTouch Wireless. This commitment ensures customers receive reliable service and devices. Their customer service team is available Monday to Friday to assist with applications and support needs, making the journey to staying connected as smooth as possible.