CASECESS
CASECESS is a Hong Kong brand selling illustrated iPhone cases and matching extras such as wrist straps, charms and AirPods pouches. Its signature design is Morphique: a clear base case with back covers that can be swapped for a fresh look. UK orders are charged in pounds, travel internationally and normally arrive without import duty.
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About CASECESS
Cases, straps and extras
Cases are made to fit iPhone 15, 16, 17 and 18 models, with Pro and Pro Max versions available. Designs come from artists and are grouped into collections such as Phantom Masquerade, Ocean Moods and A Midsummer Night's Dream. Morphique owners can add new back covers without replacing the base. Alongside cases there are jelly wristlets, cross-body and leather wrist straps, and charms. Cardholder and magnetic grip stands sit next to the PuffPouch for AirPods. Screen protectors, cables, chargers, bundles and custom designs fill out the shop.
The brand claims Morphique reduces plastic waste by 67%, since a new look only needs a new back panel. Through its CaseEvolutio programme, used cases are recycled into materials and turned into art pieces.
Ordering to the UK
Processing takes a day or two, and delivery 7 to 14 business days after that. In October 2026 smaller baskets paid £5.34 for delivery, and orders over £31 shipped free. UK buyers normally face no import duty, according to the shipping policy.
Returns in brief
Ask support within 30 days of delivery and wait for approval before posting anything. Products need to be unused and boxed as they arrived, with protective films and tags still on. You pay return postage unless the product is faulty or wrong. Personalised items and gift cards are excluded.
Sustainability at CASECESS
CASECESS says its Morphique replaceable case cuts plastic waste by 67%; its CaseEvolutio programme turns discarded cases into recycled materials and art pieces.
CASECESS quick facts
| Free delivery | On orders over £31 |
|---|---|
| Delivery | UK orders are charged in GBP: £5.34 below the threshold and free over £31 (the store's $6.99 fee and $40 threshold converted at checkout, checked October 2026). Processing 1 to 2 days; delivery 7 to 14 business days. The policy says UK orders normally incur no import duty. |
| Returns | Request within 30 days of delivery and wait for approval. Items unused, in original packaging, films and tags intact, with proof of purchase. Customer pays return postage unless faulty or sent in error (then free replacement or full refund). Personalised items and gift cards excluded. Refund within 10 business days of approval; $15 reshipping fee for a wrong model. |
| International shipping | Yes |
| Headquarters | Wan Chai, Hong Kong |
CASECESS FAQs
How long does a CASECESS order take to reach the UK?
Allow 1 to 2 days for processing and then 7 to 14 business days in transit, as the parcel travels from overseas. Tracking is available online.
Is CASECESS delivery free to the UK?
Yes on orders over £31, as checked in October 2026. Below that, delivery cost £5.34, which is the store's flat fee converted into pounds.
What if I order a CASECESS case for the wrong iPhone?
Check the model carefully. Swapping a case bought for the wrong iPhone means sending it back and paying a reshipping fee for the replacement.
Can a custom CASECESS case be returned?
No. Personalised products cannot be returned, and nor can gift cards. Other items need approval within 30 days of delivery and must be unused.
What does CASECESS do with old cases?
CASECESS runs a programme called CaseEvolutio, which it says recycles unwanted cases into new materials and art pieces.