Candy Telecom
Candy Telecom trades online as Ctrl Mobile, selling mobile phones, SIM cards and phone accessories to customers in the UK. Handsets run from entry-level smartphones to flagship models from well-known brands. Accessories cover cases, screen protectors, chargers, power banks and headphones, so a new phone and its add-ons can arrive in one order.
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More ways to save at Candy Telecom
- NHS discountCtrl Mobile UK offers special discounts for NHS personnel. These are typically available as promo codes or first-order discounts (e.g., 15% off) that can be applied at checkout after finding a valid code from voucher or coupon websites.
- Military discountCtrl Mobile UK offers special discounts for military personnel. These are typically available as promo codes or first-order discounts (e.g., 15% off) that can be applied at checkout after finding a valid code from voucher or coupon websites.
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About Candy Telecom
Phones, SIMs and accessories
Ctrl Mobile splits its stock into handsets and add-ons. Smartphones are listed across budgets, from basic devices to premium flagships. SIM cards are delivered to UK addresses. Accessories include chargers and cables, power adapters and power banks, screen protectors, protective cases, earbuds and headphones.
Things to check first
Each product page gives the phone's specification, so compare models carefully before buying. Delivery options and costs appear during checkout rather than upfront. Returns are accepted for unused items in their original condition and packaging. The window is usually between 14 and 30 days, so confirm the exact period on the returns page before you order.
Contact and payment
You can pay by Visa, Mastercard or PayPal. Customer service replies by email at [email protected] and by phone from 8am to 6pm, Monday to Friday. The phone number listed, +971509175909, is not a UK number, so check call costs first. NHS staff and military personnel are eligible for discounts.
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Candy Telecom quick facts
| Delivery | <p>SIM cards delivered to UK addresses.</p> |
|---|---|
| Returns | Ctrl Mobile UK typically offers a returns policy allowing customers to return unused items within a specified period (e.g., 14-30 days) from the date of purchase. Items must be in their original condition and packaging. Specific terms and conditions may apply, so it's advisable to check their website for full details before making a purchase. |
| Payment methods | Visa, Mastercard, PayPal |
| Headquarters | United Kingdom |
| Stores | Online service |
Candy Telecom contact
- Website
- ctrlmobile.co.uk
- Phone
- +971509175909
- info@ctrl-mobile.com
- Hours
- Monday—Friday, 8 am — 6 pm
Candy Telecom FAQs
Is Ctrl Mobile the same as Candy Telecom?
Yes. Ctrl Mobile is the name Candy Telecom UK uses for its online mobile shop at ctrlmobile.co.uk.
Which payment methods does Ctrl Mobile accept?
Checkout takes Visa and Mastercard cards as well as PayPal. Any delivery charge is shown before you pay.
Does Ctrl Mobile deliver outside the UK?
The shop is aimed at UK customers, and SIM cards are sent to UK addresses. No international delivery is listed, so overseas buyers should check before ordering.
What condition must returns be in?
Items need to be unused, in their original condition and in the original packaging. The return window is typically 14 to 30 days, so check the terms for your order.
