Blackview
Blackview makes tough phones and tablets built to survive water, drops and dust, along with conventional smartphones and tablets for everyday use. The brand dates from 2013, sits under Shenzhen Doke Electronic Co., Ltd. and has a UK office in Birmingham. It sells direct through its own online store, with UK and express delivery available and a 14-day return window.
About Blackview
Rugged devices first
The rugged phones and tablets are the reason most people look at Blackview. Many carry an IP69K waterproof rating, stronger shock resistance and batteries designed to last through long shifts or trips. They suit hikers, builders and anyone who works outside. Select rugged models add satellite voice messaging for areas without mobile signal, and many have an underwater camera mode operated by the volume buttons.
Flagship models bring 5G, AMOLED screens and AI features. For a more conventional handset, the regular smartphones and tablets focus on slim design, decent cameras and smooth everyday performance.
Returns, repairs and support
Blackview's policy covers several situations:
- a device that is defective on arrival;
- changing your mind within 14 days, provided the item is unused and in its original packaging;
- breakages within the first month, and later breakages within one year.
Returns can be started by phone, email or online message, and parcels are sent back to Hong Kong, so allow extra time. Customer service works Monday to Friday, 6am to 11am GMT, by phone or email.
Paying and extras
Visa, Mastercard, American Express and PayPal can all be used. NHS and healthcare workers get a discount, and a loyalty programme turns each purchase into reductions on later orders. Shopperazzi lists Blackview's current handsets and tablets for comparison.
Blackview quick facts
| Free delivery | On all orders |
|---|---|
| Delivery | UK delivery available. Express delivery available. |
| Returns | Returns accepted within 14 days for unused items in original packaging. |
| International shipping | Yes |
| Payment methods | Visa, Mastercard, American Express, PayPal |
| Loyalty scheme | Blackview Loyalty Program |
| Founded | 2013 |
| Headquarters | Hong Kong, China (UK office: Birmingham) |
| Parent company | Shenzhen Doke Electronic Co., Ltd. |
Blackview contact
- Website
- blackview.hk
- Phone
- +44 7700 156388
- support@blackview.hk
- Hours
- Monday to Friday, 6:00 AM - 11:00 AM GMT
Shop Blackview by category
Where Blackview sits on Shopperazzi, with the other shops in each.
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Blackview FAQs
Are Blackview phones waterproof?
Many of the rugged models carry an IP69K rating, meaning they are fully waterproof. Several include an underwater camera mode for photos and video.
What if I simply don't like the phone?
Blackview accepts returns within 14 days for unused items in their original packaging. Returns go to an address in Hong Kong, and support gives instructions.
When can I reach customer service?
The team is available Monday to Friday from 6am to 11am GMT, by email or phone. Returns can also be started through an online message.
Who owns Blackview?
Blackview belongs to Shenzhen Doke Electronic Co., Ltd. It has been making devices since 2013 and runs a UK office in Birmingham.
