BetterRoaming
Mobile data abroad without a plastic SIM card is what BetterRoaming sells. Its eSIM installs on compatible iPhones, iPads and Android phones, and prepaid data plans cover more than 160 countries. The service launched in 2024, is headquartered in London and belongs to 1GLOBAL, a regulated telecoms provider that runs its own network technology.
About BetterRoaming
How it works
Pick a data plan for your destination, then install the free eSIM from a QR code or through the BetterRoaming app. Activation is instant, so there's no card to wait for. Plans are prepaid, which means you know the cost before you go. Connections run at 4G or 5G speeds. Prices are shown upfront, and BetterRoaming says there are no hidden fees.
Who it's for
It suits UK travellers who want to sidestep their own network's roaming charges or the hunt for a local SIM on arrival. Short holidays, long stays and work trips all work the same way: choose a plan, install it, travel.
Check before you buy
Not every handset supports eSIMs, so look in your phone's settings or the maker's specifications first. Standard returns don't apply to a digital service. Refunds may still be possible for unused data plans or a service failure, under BetterRoaming's terms. Help is available 24 hours a day by phone or email. Payment is by Visa, Mastercard, PayPal, Apple Pay or Google Pay. NHS workers can find a discount through Blue Light Card, and physical SIMs can be posted to UK addresses.
BetterRoaming quick facts
| Delivery | <p>Digital products delivered instantly. Physical SIMs shipped to UK addresses.</p> |
|---|---|
| Returns | As BetterRoaming provides digital eSIM services, traditional returns do not apply. However, customers may be eligible for refunds on unused data plans or in cases of service failure, subject to their terms and conditions. For specific refund enquiries, please contact their 24/7 customer support team. |
| International shipping | Yes |
| Payment methods | Visa, Mastercard, PayPal, Apple Pay, Google Pay |
| Founded | 2024 |
| Headquarters | United Kingdom |
| Parent company | 1GLOBAL Operations (Netherlands) B.V. |
| Stores | Online only |
BetterRoaming contact
- Website
- betterroaming.com
- Phone
- +44 20 3318 0733
- Hours
- 24/7 Customer Support
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BetterRoaming FAQs
Do I need a physical SIM for BetterRoaming?
No. The service runs on a free eSIM that you install by QR code or through the app. Physical SIMs can also be sent to UK addresses.
Can I get a refund on a BetterRoaming plan?
Possibly. Refunds may be given for unused data plans or if the service fails, subject to the terms. Contact the 24/7 support team to ask.
Who is behind BetterRoaming?
It is a brand of 1GLOBAL, a regulated telecoms provider. BetterRoaming launched in 2024 and is headquartered in London.
How many countries can I use BetterRoaming in?
Data plans are available in more than 160 countries, so travellers visiting several places can stay with one provider.
