Best Heating
Best Heating is a family-run online specialist in designer radiators, based in Burnley, Lancashire. It sells vertical, column and flat-panel radiators, heated towel rails and electric heating, along with the accessories to finish the job. Many models come in more than 50 colours and finishes. It suits homeowners who treat a radiator as part of the decor rather than just a heat source.
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More ways to save at Best Heating
- NHS discountBest Heating offers an exclusive 10% discount to key workers and NHS staff with a Blue Light Card account on orders of £400 or more.
- Military discountArmed service personnel can claim a 10% discount on orders of £400 or more via a Blue Light Card account.
- Join bestiesEarn rewards (up to £40) by sharing posts or stories featuring Best Heating radiators on Instagram or TikTok via the Social Tip app. Rewards for posts typically land within 72 hours, and for stories, within 24 hours. Customers can post multiple times and get rewarded each time.
- Free delivery over £499Top your basket up past £499 and delivery costs nothing.
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About Best Heating
Radiators with a look
The range is built around the Milano family of designs:
- Vertical: tall statement radiators such as the Milano Aruba.
- Column: traditional styles like the Milano Windsor.
- Flat panel: clean modern convectors such as the Milano Erin.
Heated towel rails cover the bathroom, and electric radiators suit rooms where plumbing in is awkward. Finishes run from soft neutrals and mellow blues to earthy greens and metallics.
Advice and aftercare
In-house heating specialists can help with sizing and choosing a style, and products come with guarantees. Phone, live chat and an online form are available Monday to Friday, 8:30am to 5pm. Customers in Ireland have a separate phone line. The business is part of Limitless Digital Group.
Delivery, returns and paying
Most items arrive within one to three working days, and you can track progress in My Account. Bulky orders travel by pallet haulier, who calls to book a day. Free delivery applies to larger orders and express is available, with the exact charge shown at checkout. Unused items can be returned within 14 days. Payment is by Visa, Mastercard, American Express, PayPal or finance. Blue Light Card holders get a discount on larger orders, though there is no student scheme.
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Best Heating quick facts
| Free delivery | On orders over £499 |
|---|---|
| Delivery | Free delivery on orders over £499. Standard delivery from £9.95. Express delivery available. |
| Returns | 14-day returns policy on unused items |
| International shipping | Yes |
| Payment methods | Visa, Mastercard, American Express, PayPal, Finance options |
| Loyalty scheme | besties |
| Founded | 2008 |
| Headquarters | Burnley, Lancashire |
| Parent company | Limitless Digital Group Limited (LDG) |
| Stores | Online only |
Best Heating contact
- Website
- bestheating.com
- Phone
- 0330 027 1490
- Hours
- Monday to Friday, 8:30 AM – 5:00 PM.
Best Heating FAQs
How will a large radiator be delivered?
Bigger items or orders travel by pallet haulier, who will contact you to arrange a delivery day. Most other items arrive within one to three working days.
Can I return a radiator I no longer need?
Unused items can be returned within 14 days. Leave the radiator boxed and uninstalled until you're sure it's the right size and finish.
Can I spread the cost of a new radiator?
Finance options are offered at checkout, alongside Visa, Mastercard, American Express and PayPal.
What is the besties scheme?
It is the Best Heating loyalty idea. Post your new radiator on TikTok or Instagram using the Social Tip app, and you can earn rewards for it.



