B & Q
B&Q has sold DIY and garden supplies since 1969 and is part of Kingfisher plc. Its website, diy.com, covers paint, flooring, kitchens, bathrooms, tools, building materials and garden kit. B&Q also has more than 300 shops in the UK and Ireland. The fastest Click+Collect orders are ready in 15 minutes. Most items can be returned within 90 days.
437productsUpdated 21st October 2026
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More ways to save at B & Q
- NHS discountNHS staff and healthcare workers can get discounts via a 4% cashback on purchases through the Health Service Discounts ode cashback card and discounted B&Q Shopping Cards available via the Blue Light Card.
- Military discountMilitary personnel and veterans can receive savings through the Defence Discount Service, including between 3% and 10% off B&Q gift cards.
- Join B&Q ClubJoin the free B&Q Club for exclusive benefits including emailed coupons (e.g., 10% off or more with minimum spend), special offers, 10% off key cutting, digital receipts, updates on new ranges, and discounts on Hertz van rental. New members often receive a welcome coupon for £5 off a £30 spend.
- Free delivery over £75Top your basket up past £75 and delivery costs nothing.
- Click & CollectSkip delivery fees by collecting in store.
- Gift cardsAvailable if you're buying for someone else.
Never miss a B & Q deal
Follow B & Q and its new codes, offers and price drops land in your feed. Save any deal to come back to it.
About B & Q
What's on diy.com
Decorators will find Dulux and Valspar paint, wallpaper, flooring and tiles. Bigger projects are covered by kitchens, appliances, bathroom suites and showers, plus lighting, heating and plumbing. Builders can pick up hardware and building materials. The garden section stocks sheds, power tools, compost and storage. Some products come from verified sellers, brands or retailers that sell directly through diy.com after checks by B&Q.
Delivery and collection
Standard delivery is £6, free when you spend over £75. Large items cost £12 to deliver, or nothing over £350. Bulk delivery costs £30, with a £100 minimum order. Next-day delivery covers selected products. Verified sellers arrange their own delivery after you order. Click+Collect is the quickest route, with some orders ready in a quarter of an hour.
Returns and paying
Most products can come back within 90 days in their original condition, in store or through the online process. Exceptions include made-to-measure or cut-to-size goods, paint mixed to order and perishables like plants, unless they're faulty. B&Q accepts Visa, Mastercard, its Trade UK card, PayPal (including Pay in 3 and PayPal Credit), Apple Pay and Google Pay. It also sells gift cards, and the free B&Q Club adds digital receipts and news of new ranges.
B & Q quick facts
| Free delivery | On orders over £75 |
|---|---|
| Delivery | B&Q offers standard delivery for £6 (free for orders over £75), large item delivery for £12 (free over £350), and bulk delivery for £30 (minimum order £100). Next day delivery is available on selected products. Verified seller items have separate delivery arrangements. Click+Collect is available in as little as 15 minutes. |
| Returns | B&Q offers a 90-day returns policy for products in their original condition. Items cut to size, made to measure, mixed to individual requirements, or perishable goods are generally non-returnable unless faulty. Returns can be made in-store or by following online instructions for products purchased from B&Q or verified sellers. |
| Click & Collect | Yes |
| Payment methods | Visa, Mastercard, Trade UK card, PayPal, Apple Pay, Google Pay |
| Gift cards | Yes |
| Loyalty scheme | B&Q Club |
| Founded | 1969 |
| Headquarters | Eastleigh, England, UK |
| Parent company | Kingfisher plc |
| Stores | Over 300 |
B & Q contact
- Website
- diy.com
- Phone
- 0333 014 3098
- Hours
- Monday to Saturday 8 am to 8 pm, Sunday 10 am to 4 pm
B & Q FAQs
How quickly can I pick up a B&Q order?
Click+Collect is the fastest option, with some orders ready in 15 minutes. Next-day delivery is also available on selected products.
How many B&Q stores are there?
B&Q runs over 300 shops in the UK and Ireland, as well as selling online at diy.com. Purchases can go back to a shop or be returned online.
Can I return paint to B&Q?
Ready-made paint in its original condition falls under the 90-day returns policy. Paint mixed to your own specification can't go back unless it's faulty.
Who owns B&Q?
B&Q is part of Kingfisher plc and has its head office in Eastleigh, England. The business was founded in 1969.
