Bateel
Bateel is a gourmet food brand built on date farming that began in Saudi Arabia in 1936. Its UK online shop sells organic dates, fine chocolates and pantry treats, many of them packed as gifts. The first London boutique opened in 2004. It is a natural choice for presents, corporate gifting or a special-occasion treat.
About Bateel
Dates first, then everything else
Dates come plain, filled with nuts or candied fruit, or as rare Rhutab varieties such as Bateel Ajwa. They are grown organically on the brand's farms in the Al Ghat region, home to more than 100,000 date palms. The chocolate side covers truffles, bars and Dubai Chocolates. Beyond that sit date biscuits, coffee and other drinks, honey and syrups, plus oils, balsamic vinegars and snacks. The brand runs boutiques and cafés around the world.
Gifting
Gift collections can be tailored: pick the date fillings, then a wooden box, ballotin or silver tray. Boxes suit corporate gifts as well as personal ones. Gift cards are also sold for anyone who would rather let the recipient choose.
Ordering and after-sales
Delivery covers the UK and international addresses, with express options. You can check out as a guest, though an account adds order tracking and history. Returns are set out in the terms and conditions, so read them before ordering food. Customer care is reachable by email at [email protected] or by phone, 7.30am to 10.30pm Gulf time. Bateel Rewards members collect points in Silver, Gold and Platinum tiers, online and in boutiques.
Sustainability at Bateel
Organic date farms with 100,000+ date palm trees in Saudi Arabia's Al Ghat region.
Bateel quick facts
| Delivery | UK and international delivery available. Express delivery options. |
|---|---|
| Returns | Contact customer service for returns |
| International shipping | Yes |
| Payment methods | Visa, Mastercard, American Express, PayPal |
| Gift cards | Yes |
| Loyalty scheme | Bateel Rewards |
| Founded | 1936 |
| Headquarters | Dubai, UAE (Saudi Arabian farms) |
| Parent company | Bateel International LLC |
| Stores | 40 boutiques + 30 cafés worldwide |
Bateel contact
- Website
- bateel.com
- Phone
- +971 800 228335
- Hours
- UAE call centre operational hours are between 7:30 am to 10:30 pm (GST)
Shop Bateel by category
Where Bateel sits on Shopperazzi, with the other shops in each.
Follow Bateel
- New collections in your feed
- Price drops on what you watch
- Gift ideas when you need them
Bateel FAQs
Does Bateel deliver outside the UK?
Yes. Bateel ships to UK and international addresses, and express delivery options are available at checkout.
Where are Bateel dates grown?
On organic farms in the Al Ghat region of Saudi Arabia, where the brand has more than 100,000 date palms.
Does Bateel sell gift cards?
Yes, gift cards are available, which is useful when you would rather the recipient picked their own dates or chocolates.
Which cards does Bateel accept?
Bateel takes Visa, Mastercard and American Express, and PayPal can be used instead of a card.
