Appliances Online
Appliances Online trades as AO.com and sells electricals from its base in Bolton, England. AO World plc runs the business, which has traded since 2000. The range covers the large kitchen and laundry machines most homes depend on, plus TVs, laptops, phones and smart home gadgets. Deliveries run seven days a week, and returns are free for 100 days.
2offersNewest deal 17th September 2026
★ Our pick
OFFER
Our pick at Appliances Online
Free 6 Months' Ecover Detergent with Selected LG Laundry Appliances
Why this one: The best of the 2 offers here. Picks follow these rules; nobody pays for them.
Appliances Online offers2
More ways to save at Appliances Online
- Student discountStudents can find offers and discounts through platforms like Student Beans (up to 32% off clearance items) and TOTUM.
- NHS discountAO.com offers an NHS discount through the Blue Light Card scheme. Health Service Discounts members can also use AO NHS discounts.
- Military discountMilitary personnel can access discounts through the Blue Light Card scheme. AO also partners with SSAFA, the Armed Forces charity, offering beneficiaries discounted appliances and a three-year warranty.
- Join AO Five Star MembershipFor £39.99 a year, members receive benefits such as free and unlimited delivery (including next day where available), member-only savings and exclusive deals, free unpacking and removal/recycling of old large appliances, and 100-day returns.
- Click & CollectSkip delivery fees by collecting in store.
- Price matchAppliances Online will match a lower price elsewhere.
- Gift cardsAvailable if you're buying for someone else.
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About Appliances Online
Inside the range
Kitchen and laundry kit makes up the core. That means washing machines, tumble dryers, dishwashers, fridge freezers, ovens and hobs, with floor care and small kitchen appliances alongside. On the technology side, AO.com lists televisions, laptops, desktop PCs and mobile phones. Smart home products include speakers, heating controls, lighting, security cameras and smartwatches.
Installation is available on many appliances. When a new appliance arrives, the old one can be collected and recycled free. That applies even if it was not bought from AO.
Delivery and returns
Next-day delivery operates every day of the week, and customers choose the day and time slot that suits them. Large items are carried to the room of choice rather than left on the doorstep. Returns are free for 100 days, which gives time to live with a purchase before deciding. AO Five Star Membership adds unlimited free delivery and free unpacking for members.
Paying and extras
Visa, Mastercard, American Express, PayPal and Apple Pay are all accepted, and finance is offered for spreading larger purchases. AO.com operates a price match promise and sells gift cards. Students can find discounts through Student Beans and TOTUM, and NHS and military staff are covered by Blue Light Card.
Sustainability at Appliances Online
Free old appliance collection and recycling service
Shop Appliances Online by category
Appliances Online quick facts
| Delivery | Next day delivery 7 days a week. Choose day and time slot. Large items delivered to room of choice. |
|---|---|
| Returns | FREE 100 day returns |
| Click & Collect | Yes |
| Price match | Yes |
| Payment methods | Visa, Mastercard, American Express, PayPal, Apple Pay, Finance |
| Gift cards | Yes |
| Loyalty scheme | AO Five Star Membership |
| Founded | 2000 |
| Headquarters | Bolton, England, UK |
| Parent company | AO World plc |
| Stores | Around 6 physical locations |
Appliances Online contact
- Website
- ao.com
- Phone
- 0161 470 1200
- Hours
- 7 days a week
Appliances Online FAQs
Will AO.com bring a new appliance into my kitchen?
Yes. Large items are delivered to the room the buyer chooses, and installation can be arranged for many appliances. Next-day slots run seven days a week.
How long is the AO.com returns window?
Customers have 100 days to return items, and returns are free. That gives plenty of time to check that a new appliance or gadget suits the home.
Does AO.com match prices?
Yes, AO.com runs a price match promise. Buyers can pay by card, PayPal, Apple Pay or finance, and gift cards can be bought too.
Who owns Appliances Online?
AO World plc owns the business and runs it from Bolton, England. It has sold electricals online since 2000 and also has around six physical locations.
