Airalo
Airalo sells eSIMs: digital SIM profiles that add mobile data to a compatible phone or tablet without swapping a physical card. Launched in 2019 and based in Singapore, it covers more than 200 countries and regions. UK travellers can buy a plan before leaving, install it straight away and switch it on when they arrive.
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More ways to save at Airalo
- Student discountAiralo offers a 15% student discount through Student Beans. Some sources also mention a 20% student discount for new customers via Student Beans.
- NHS discountSome sources indicate a 10% NHS/Blue Light discount, though direct availability may vary. Customers are advised to check Airalo's website or Blue Light Card for current offers.
- Military discountConflicting information exists; some sources suggest Airalo veterans discount codes (20-30% off) or Blue Light Card eligibility for armed forces, while others state no dedicated military discount. Check Airalo's promotions for the latest information.
- Join Airalo Loyalty Program (AirMoney)Users earn cashback (Airmoney) on purchases, with different tiers: Traveler (5% cashback), Silver Traveler (6% cashback after spending $20 USD), Gold Traveler (7% cashback after spending $70 USD), and Platinum Traveler (10% cashback after spending $200 USD).
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About Airalo
Choosing a plan
Plans come in three shapes. A local eSIM covers one country, a regional one spans several, such as Europe or Asia, and a global eSIM suits trips across continents. Pick by destination first, then by data allowance and trip length. iPhones, iPads and Android handsets are supported, but check your own model works with eSIMs before buying.
Setting it up
Delivery is instant and fully digital. After paying, install the eSIM by the direct method, manually or by scanning a QR code. Your usual SIM stays in place, so your normal number can still take calls and texts. Help is on hand around the clock by chat, in several languages.
Refunds and rewards
Because the product is digital, standard returns don't apply. Refunds may be possible for an unused eSIM or one with a technical fault, under Airalo's terms. Each purchase earns Airmoney cashback through a tiered loyalty scheme, and students can get a discount via Student Beans. Payment options include Visa, Mastercard, PayPal, Apple Pay and Google Pay.
Sustainability at Airalo
As a digital-first service, Airalo inherently promotes sustainability by eliminating the need for physical SIM cards, reducing plastic waste and the carbon footprint associated with manufacturing and distribution. By offering eSIMs, Airalo provides an eco-friendlier alternative for staying connected whilst travelling globally.
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Airalo quick facts
| Delivery | <p>Instant digital delivery. Install your eSIM immediately after purchase via Direct, Manual, or QR code methods.</p> |
|---|---|
| Returns | As Airalo sells digital eSIMs, traditional returns are not applicable. However, refunds may be available for unused eSIMs or in cases of technical issues, subject to Airalo's specific terms and conditions. |
| International shipping | Yes |
| Payment methods | Visa, Mastercard, PayPal, Apple Pay, Google Pay |
| Loyalty scheme | Airalo Loyalty Program (AirMoney) |
| Founded | 2019 |
| Headquarters | Global (serves UK) |
| Parent company | AIRGSM HOLDINGS, INC. and ALTSTAKE TECHNOLOGY PTE. LTD. |
| Stores | Digital platform |
Airalo contact
- Website
- airalo.com
- Phone
- +1 (917) 764 9686
- support@airalo.com
- Hours
- 24/7, 365 days a year
Airalo FAQs
Can I keep my UK number while using an Airalo eSIM?
Yes. The eSIM adds data alongside your existing SIM, which stays active for calls and texts on your usual number.
What if I buy an eSIM and never use it?
Standard returns don't apply to digital products, but Airalo may refund an unused eSIM, or one hit by a technical problem, under its terms.
How is the eSIM installed?
It arrives digitally straight after purchase. Install it using the direct option, the manual steps or a QR code, then switch it on at your destination.
Does Airalo have a loyalty scheme?
Yes. Every eSIM purchase earns Airmoney cashback, and the rate rises as you move up the membership tiers.
