Zooplus IE
Zooplus IE is Europe's leading online pet shop, offering a vast selection of pet food, supplies, and accessories for dogs, cats, and small pets at competitive prices.
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More ways to save at Zooplus IE
- NHS discountZooplus offers an NHS discount via Health Service Discounts, providing a 5% discount for new customers. Blue Light Card members (including NHS staff, emergency services, and healthcare workers) can also access an exclusive Zooplus discount code.
- Military discountZooplus offers a military discount to active, veteran, retired, and reservist US Army, Navy, Air Force, Marines, Space Force, and Coast Guard personnel (verified via third-party). Blue Light Card members, which include HM Armed Forces Veterans and Reserve Armed Forces, can also access a discount code.
- Join zooplus ClubThe zooplus Club loyalty programme offers two tiers: Club Basic and Club Premium. Basic members earn zooPoints for every €1 spent, receive a welcome bonus, and a birthday voucher. Premium members enjoy all Basic benefits plus an additional 3% discount on every order, extra zooPoints, and exclusive 'Clubdays' with double points. ZooPoints can be redeemed in the Rewards Shop or donated to pet charities.
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About Zooplus IE
Zooplus IE, established in 1999, is a premier online retailer specialising in pet supplies, pet food, and accessories. As part of Europe's largest online pet shop network, Zooplus IE is dedicated to providing Irish pet owners with a convenient, reliable, and affordable way to shop for their beloved animals. Headquartered in Munich, Germany, the company's mission is to offer an unparalleled selection of high-quality products, ensuring every pet's needs are met with ease and efficiency.
Extensive Pet Product Range
At Zooplus IE, you'll find an incredibly diverse range of products tailored for various pets. From essential nutrition to engaging toys and comfortable living solutions, their catalogue is designed to cover all aspects of pet care. They stock renowned brands and offer specialised items to cater to specific requirements.
Dog Supplies
For dog owners, Zooplus IE offers a vast selection of dry dog food and wet dog food from popular brands like Royal Canin, Hill's Science Plan, Burns, and Taste of the Wild. Beyond food, explore practical accessories such as orthopaedic dog beds, durable collars and leads, dog bowls, a variety of dog toys for all breeds, and essential training accessories. They also provide solutions for outdoor living and travel, including dog kennels and secure travel crates.
Cat Essentials
Cat lovers will discover everything needed to keep their feline friends happy and healthy. The range includes premium cat food from brands like James Wellbeloved and Applaws, alongside a wide choice of cat litter and litter trays. Keep your cat entertained and active with various scratching trees and posts, and ensure their comfort with cosy cat beds. For outdoor adventurers, microchip cat flaps offer freedom and security.
More for Your Pets
Zooplus IE extends its offerings to small pets, birds, and aquatic animals, providing specialised food, habitats, and accessories. Whether you have a hamster, a parrot, or tropical fish, you can find appropriate supplies to maintain their wellbeing and enrich their environment. The focus is always on quality and variety, ensuring every pet owner can find exactly what they need.
Smart Shopping & Savings at Zooplus IE
Shopping at Zooplus IE is not only convenient but also rewarding. The zooplus Club loyalty programme allows customers to earn points on purchases, which can be redeemed for products or donated to animal charities. They also offer exclusive discounts for NHS and healthcare workers, as well as military personnel, making pet care more accessible. Don't miss out on their frequent special offers, newsletter promotions, and significant savings during seasonal sales events like Black Friday.
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Zooplus IE quick facts
| Delivery | Zooplus aims to provide quick and convenient online shopping for pet owners. As an online-only retailer, orders are typically delivered directly to your door. Specific delivery times and costs may vary based on order size and location within Ireland. Customers can usually find detailed information regarding shipping options and estimated delivery windows during the checkout process on the zooplus.ie website. |
|---|---|
| Returns | Zooplus strives for customer satisfaction. If you are not entirely happy with your purchase, products can typically be returned within a specified period, usually 14 days, from the date of receipt. Items must be unused, in their original packaging, and in a re-saleable condition. For specific instructions on how to initiate a return, including details on return shipping and refunds, please consult the dedicated returns section or contact customer service on the zooplus.ie website. |
| Payment methods | Visa, Mastercard, PayPal, American Express |
| Loyalty scheme | zooplus Club |
| Founded | 1999 |
| Headquarters | Munich, Germany |
| Parent company | Zorro Bidco S.à r.l. (owned by Hellman & Friedman and EQT) |
| Stores | Online only |
Zooplus IE contact
- Website
- zooplus.ie
- Phone
- +35 312 232 226
- service@zooplus.ie
- Hours
- Monday to Friday: 8 am - 5 pm (except public holidays); Saturday: 8 am - 2 pm
Zooplus IE FAQs
How can I contact zooplus IE customer service?
You can reach zooplus IE customer service by phone at +35 312 232 226 or via email at [email protected]. Our team is available Monday to Friday from 8 am to 5 pm (excluding public holidays) and on Saturdays from 8 am to 2 pm.
What types of pet products does zooplus IE offer?
Zooplus IE offers a comprehensive range of pet supplies including dry and wet food, treats, accessories, toys, beds, collars, leads, litter, scratching posts, and more for dogs, cats, small pets, birds, and aquatic animals. We stock top brands like Royal Canin, James Wellbeloved, Hill's, and Applaws.
Does zooplus IE have a loyalty programme?
Yes, zooplus IE offers the 'zooplus Club' loyalty programme. Registered customers automatically join Club Basic, earning zooPoints on purchases and receiving a birthday voucher. For additional benefits, including an extra 3% discount on every order and double zooPoints on 'Clubdays', customers can upgrade to Club Premium.
How can I find special offers and discounts at zooplus IE?
You can find current special offers, benefits, and vouchers in the 'Shopping' section of the zooplus.ie website. Additionally, subscribing to the zooplus newsletter will keep you updated on promotions and provide a 5% off coupon code upon registration. Look out for Black Friday deals too!
What is zooplus IE's return policy?
Zooplus IE generally allows returns of unused items in their original packaging within a specific period after delivery. For detailed instructions on how to return a product, including information on refunds and any associated costs, please refer to the returns section on the zooplus.ie website or contact customer support.
