Lily's Kitchen
Lily's Kitchen cooks up natural meals and treats for cats and dogs. Henrietta Morrison started it after struggling to find healthy food for her own dog, Lily. Recipes use proper meat, offal and fish with no artificial additives, and vets help develop them. The brand is now part of Nestlé Purina PetCare, and UK delivery is free on orders over £29.
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More ways to save at Lily's Kitchen
- NHS discountLily's Kitchen offers discounts for NHS and healthcare workers, accessible by creating an account and verifying ID through platforms such as Health Service Discounts.
- Join Subscribe & SaveRegular deliveries at discounted prices with flexible pause and cancel options
- Free delivery over £29Top your basket up past £29 and delivery costs nothing.
- Gift cardsAvailable if you're buying for someone else.
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About Lily's Kitchen
Food for dogs and cats
There are three main types. Wet food comes as pâtés and stews, which add moisture and flavour to a pet's diet. Dry food includes grain-free kibble for owners who want it. Treats cover training rewards and everyday snacks. Every recipe is made without fillers or preservatives.
Why owners choose it
More than 250 veterinary practices across the UK stock the range. The Prince of Wales granted it a Royal Warrant, and it was a founding member of B Corp in the UK. It joined Nestlé Purina PetCare in 2020.
Ordering and delivery
Orders over £29 ship free by DPD, usually arriving within one to four days. A subscription option sends regular deliveries with free delivery included, so food does not run out. Pay by Visa, Mastercard, American Express, PayPal or Apple Pay. Gift cards are available, and the shop also ships internationally. NHS and healthcare workers can claim a discount. If an order is not right, contact customer service by phone or email.
Sustainability at Lily's Kitchen
Founding UK B Corp member committed to using business as a force for good. Natural ingredients without artificial additives.
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Lily's Kitchen quick facts
| Free delivery | On orders over £29 |
|---|---|
| Delivery | Free UK delivery on orders over £29 via DPD. |
| Returns | Contact customer service if not satisfied with your order |
| International shipping | Yes |
| Payment methods | Visa, Mastercard, American Express, PayPal, Apple Pay |
| Gift cards | Yes |
| Loyalty scheme | Subscribe & Save |
| Founded | 2008 |
| Headquarters | London, UK |
| Parent company | Nestlé Purina PetCare Company |
| Stores | 0 |
Lily's Kitchen contact
- Website
- lilyskitchen.co.uk
- Phone
- 0207 433 1863
- Hours
- Mon-Fri 9am-5pm
Lily's Kitchen FAQs
Who delivers Lily's Kitchen orders?
UK orders are sent with DPD, and delivery is free once the basket passes £29. Typical delivery times are one to four days.
Who owns Lily's Kitchen now?
Since 2020 the brand has belonged to Nestlé Purina PetCare. It was founded by Henrietta Morrison, who started it with her own dog, Lily, in mind.
Can I set up a repeat order with Lily's Kitchen?
Yes. The subscription service delivers food on a regular schedule and includes free delivery, which saves reordering by hand each time.
What should I do if there's a problem with my order?
Contact Lily's Kitchen customer service by phone on 0207 433 1863 or by email at [email protected] to sort out any issue.
