Waterford
Waterford is the Irish crystal maker whose story goes back to 1783. Its UK shop sells wine glasses, champagne flutes, tumblers, decanters and barware, along with vases, bowls and other decorative pieces. Much of the range is mouth-blown and cut by hand. It suits anyone choosing a Mother's Day or milestone present, as well as people building a set of good glassware for home.
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More ways to save at Waterford
- Student discountWaterford offers a 15% student discount on your first order, available through Student Beans.
- Join Waterford Loyalty ProgramEarn reward vouchers based on purchases, exclusive early access to new collections, one-year breakage warranty on eligible items.
- Free delivery over £50Top your basket up past £50 and delivery costs nothing.
- Gift cardsAvailable if you're buying for someone else.
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About Waterford
Glassware and gifts
Drinkware is the core: stemware for wine and champagne, tumblers and decanters for serving. Decorative bowls and vases bring the same cut crystal into a living room. Newer collections such as Circon use concentric cuts for a more modern look. Engraving is offered on selected items, which helps with commemorative gifts.
Delivery and returns at a glance
UK delivery is free on orders above £50 and usually takes three to five business days. Gift wrapping can be added. Returns are accepted for 30 days in original condition and packaging. You cover the postage unless the item is faulty, and refunds follow within 14 days. Payment options include Visa, Mastercard, American Express, PayPal and Apple Pay, and gift cards are sold too.
Caring for crystal
Wash pieces by hand in mild detergent and dry them with a soft, lint-free cloth. Keep crystal out of the dishwasher and away from sudden changes in temperature. Members of the loyalty programme get a 12-month breakage warranty covering selected items, plus early access to new collections. Phone support runs 10am to 3pm on weekdays.
Sustainability at Waterford
Waterford is committed to sustainable luxury and responsible sourcing. The brand focuses on creating enduring products designed to be treasured for generations.
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Waterford quick facts
| Free delivery | On orders over £50 |
|---|---|
| Delivery | Free UK delivery on orders over £50. Standard delivery 3-5 business days. Gift wrapping available. |
| Returns | 30-day returns policy. Items must be in original condition and packaging. Return at your expense unless faulty. Refund within 14 days. |
| International shipping | Yes |
| Payment methods | Visa, Mastercard, American Express, PayPal, Apple Pay |
| Gift cards | Yes |
| Loyalty scheme | Waterford Loyalty Program |
| Founded | 1783 |
| Headquarters | Waterford, Ireland |
| Parent company | Fiskars Group |
| Stores | 50+ |
Waterford contact
- Website
- waterford.co.uk
- Phone
- +44 (0)1782 204141
- Hours
- Mon-Fri 9am-5pm
Waterford FAQs
Is Waterford delivery free?
Orders above £50 are delivered free in the UK. Standard delivery takes three to five business days, and gift wrapping is available.
Who pays to return a Waterford order?
Unless the item is faulty, the customer pays return postage. Items must come back within 30 days, in original condition and packaging, and refunds follow within 14 days.
Where is Waterford crystal from?
The brand traces its history to 1783 and is headquartered in Waterford, Ireland. It is now part of the Fiskars Group.
Can I pay with Apple Pay?
Yes. Waterford's UK site takes Apple Pay alongside Visa, Mastercard, American Express and PayPal. Gift cards are also available for anyone buying for someone else.
