VioVet
VioVet is an online pet and equine supplier based in Bedford, founded in 2006 and now part of Pinnacle Pet Group. It sells food, health products and accessories for dogs, cats and horses, plus prescription medicines dispensed under qualified vets. It suits owners who want regular food, medication and supplements delivered from one account.
About VioVet
For dogs and cats
Diets, including raw food and specialist formulas, come from brands such as Orijen, Purina, Hill's and Royal Canin. Health products, toys and accessories sit alongside the food.
For horses
Riders can buy supplements, horse wear and rugs. Equine brands include NAF, Topspec, Horse First and Global Herbs.
Prescriptions and practicalities
VioVet is a VMD-registered internet retailer of veterinary medicines, operating from RCVS-registered premises. You need a valid prescription from your own vet, and MRCVS vets oversee dispensing. Non-prescription treatments can be ordered without one.
Subscribe and Save lowers the cost of regular repeat orders, and the Professionals Club serves people who work with animals. Delivery options, costs and estimated times appear at checkout. Read the returns terms on the website before ordering, particularly for medicines. Payment is by Visa, Mastercard or PayPal. Customer service runs Monday to Friday, 9am to 5pm, on 01234 907860. Orders ship within the UK only. Shopperazzi lists VioVet's range with current offers.
VioVet quick facts
| Delivery | VioVet provides delivery services for its extensive range of pet and equine supplies across the UK. Specific delivery options, costs, and estimated times are typically provided during the checkout process. As a dedicated online retailer, VioVet aims for efficient dispatch and reliable service to ensure your orders arrive safely and promptly. |
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| Returns | While specific details are not provided on the extracted pages, VioVet, as a reputable online retailer, is expected to have a comprehensive returns policy in line with UK consumer law. Customers can typically return unwanted or faulty items within a specified period, usually 14-30 days, provided they meet the return conditions. It is advisable to check their full terms and conditions on their website for detailed instructions on how to initiate a return. |
| Payment methods | Visa, Mastercard, PayPal |
| Loyalty scheme | Professionals Club and Subscribe and Save |
| Founded | 2006 |
| Headquarters | Bedford, Bedfordshire, United Kingdom |
| Parent company | Pinnacle Pet Group |
| Stores | Online only |
VioVet contact
- Website
- viovet.co.uk
- Phone
- 01234 907860
- support@viovet.co.uk
- Hours
- Monday to Friday, 9:00 am to 5:00 pm
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VioVet offers
VioVet FAQs
Do I need a prescription to buy pet medicine from VioVet?
For prescription-only medicines, yes. Your own vet must provide a valid prescription, and VioVet's registered vets then oversee dispensing.
Does VioVet stock horse supplements?
Yes. The equestrian range includes supplements, horse wear and rugs, with brands such as NAF, Topspec, Horse First and Global Herbs.
Is there a repeat-order scheme?
Subscribe and Save sets up regular deliveries at a reduced price. People who work with animals can also join the Professionals Club.
How do I contact VioVet?
Call 01234 907860 or email [email protected]. The team is available Monday to Friday, 9am to 5pm.
