viagogo
viagogo is a ticket resale marketplace where fans buy from and sell to each other. Listings cover concerts, sport such as football, rugby and Formula 1, and theatre including West End shows. The company started in London in 2006, is now based in Geneva and belongs to StubHub Holdings. Sellers set the prices, which can sit well above face value.
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More ways to save at viagogo
- Student discountViagogo offers student discounts via UNiDAYS, making live events more accessible for students across the UK.
- Click & CollectSkip delivery fees by collecting in store.
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About viagogo
Before you buy
Because sellers choose their own prices, tickets for sold-out events often cost more than face value. Compare the listing with the original ticket price and look closely at the seat details before paying. The event date, venue and ticket type are worth confirming too. Every purchase is covered by the viagogo Guarantee, which promises valid tickets in time for the event or a refund.
How tickets arrive
Depending on the event, tickets come as e-tickets, mobile transfers or physical tickets sent by secure post. For buyers who leave it late, some events offer pick-up from a collection point. Payment is by Visa, Mastercard or PayPal, and students can get a discount by verifying with UNiDAYS.
Selling spare tickets
Anyone holding tickets for an event they can no longer attend can list them on viagogo. Tickets can be sold right up to the day of the event, and sellers get longer listing times and more visibility. Phone support is available 24 hours a day, seven days a week, for buyers and sellers alike. viagogo has no shops; everything happens online.
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viagogo quick facts
| Delivery | E-tickets or mobile transfer. Physical tickets posted securely. |
|---|---|
| Returns | Guarantee covers non-delivery or invalid tickets. |
| Click & Collect | Yes |
| International shipping | Yes |
| Payment methods | Visa, Mastercard, PayPal |
| Founded | 2006 |
| Headquarters | Geneva, Switzerland |
| Parent company | StubHub Holdings |
| Stores | 0 |
viagogo contact
- Website
- viagogo.co.uk
- Phone
- +1 877-263-2410
- help@viagogo.com
- Hours
- 24/7 online support
viagogo FAQs
Who sets ticket prices on viagogo?
Sellers do, based on demand. Tickets for sold-out events often go for more than face value, so it is worth comparing before buying.
What if my viagogo tickets don't arrive?
The viagogo Guarantee covers tickets that are not delivered or turn out to be invalid, promising valid tickets in time or your money back.
How are viagogo tickets delivered?
As e-tickets or mobile transfers, or as physical tickets sent by secure post. Some events also offer collection points for last-minute buyers.
Is viagogo customer service open at weekends?
Yes. Phone support runs 24 hours a day, seven days a week, for both buyers and sellers.
