Trinny London
Trinny London is the make-up and skincare brand Trinny Woodall founded in 2017, run from London. Its signature is a set of small cream-based pots that click together into a stack, with many products doing more than one job. Shoppers unsure of shades can use the Match2Me tool, which suggests colours and formulas before anything goes in the basket.
12on sale40productsUpdated 24th June 2026
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More ways to save at Trinny London
- Student discountTrinny London offers a student discount, reportedly 25% or 40% off, potentially via Student Beans. Customers are advised to verify the current offer directly on their website or through Student Beans.
- Join Trinny TribeMembers of the Trinny Tribe receive exclusive benefits, promotions, monthly confidential content, and invitations to private Facebook live events.
- Free delivery over £50Top your basket up past £50 and delivery costs nothing.
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About Trinny London
Products and personalisation
Make-up is mostly cream-based and designed to multitask, such as the BFF Eye Serum-Concealer, which comes in a broad spread of shades. Skincare sits alongside, including the Take Back Time Eye Treatment. Sets and stacks group products into a full routine. Match2Me points you to shades and formulas for your complexion and concerns, which takes some guesswork out of buying base products online.
Delivery and returns
Standard UK delivery is free on orders over £50 and costs £3.95 below that. Trinny London also ships worldwide. UK returns are free within 30 days through the DPD Returns Portal. Lightly used make-up can go back, but tools, accessories, gift sets and skincare need to be unopened and in their original packaging.
Paying and getting help
Checkout accepts Visa, Mastercard, PayPal and Klarna. Students can get a discount, so check the current terms on the site or through Student Beans. The Care team replies by email, contact form or live chat on weekdays from 9am to 5pm UK time.
Trinny London quick facts
| Free delivery | On orders over £50 |
|---|---|
| Delivery | UK delivery available. Free shipping on qualifying orders. |
| Returns | 30-day returns on unused products in original packaging. |
| International shipping | Yes |
| Payment methods | Visa, Mastercard, PayPal, Klarna |
| Loyalty scheme | Trinny Tribe |
| Founded | 2017 |
| Headquarters | London, United Kingdom |
| Stores | 41 |
Trinny London contact
- Website
- trinnylondon.com
- Phone
- +442038933251
- tlc@trinnylondon.com
- Hours
- Weekdays, 9 am - 5 pm UK time
Trinny London FAQs
Can I send back make-up I've tried?
Yes. Lightly used make-up is accepted within 30 days and UK returns are free. Skincare, gift sets, accessories and tools need to be unopened.
How much is Trinny London delivery?
UK standard delivery costs £3.95, or nothing once your order passes £50. Trinny London also delivers worldwide.
How do I find my shade without testing in person?
The Match2Me tool helps you pick shades and formulations suited to your complexion and concerns, without needing to try products in a shop.
Can I spread the cost of a Trinny London order?
Klarna is accepted at checkout alongside Visa, Mastercard and PayPal, so spreading payments may be possible, subject to Klarna's own terms.
