Toolstation
Toolstation is a trade and DIY supplier with more than 550 branches and a large online shop. Founded in 2003, it is part of Travis Perkins plc and is based in Bridgwater. The range runs to over 25,000 products, from screws and sealant to power tools, radiators and complete bathrooms. Orders can be picked up from a local branch or delivered.
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About Toolstation
What it stocks
- Power tools such as drills, saws and grinders, plus blades and other accessories
- Building materials: timber, insulation, plasterboard and aggregates
- Electrical, lighting, plumbing and heating supplies
- Fixings, ironmongery, adhesives and sealants
- Garden tools, home security and smart home kit
Familiar trade brands include DeWalt, Stanley, Dulux and Hive. Self-builders will also find kitchens, bathrooms and radiators alongside the trade basics.
Collect or deliver
Click and collect works across the branch network, and most branches open from 7am to 8pm on weekdays. Delivery is free on qualifying orders, and next-day delivery is available. The website and app take orders around the clock.
Paying and returns
Card, PayPal and trade account payments are accepted, with PayPal Credit and Pay in 3 as options. Returns are accepted within 30 days with a receipt. Toolstation also matches prices from major competitors, sells gift cards, and runs the Toolstation Club plus a Trade Club for high-volume buyers. NHS staff can claim a discount through Blue Light Card.
Toolstation quick facts
| Free delivery | On orders over £25 |
|---|---|
| Delivery | Free UK delivery on orders over £25. Next day delivery available. |
| Returns | 30-day returns with receipt. |
| Click & Collect | Yes |
| Price match | Yes |
| Payment methods | Visa, Mastercard, PayPal, Trade account |
| Gift cards | Yes |
| Loyalty scheme | Trade Account |
| Founded | 2003 |
| Headquarters | Bridgwater, UK |
| Parent company | Travis Perkins plc |
| Stores | 550+ |
Toolstation contact
- Website
- toolstation.com
- Phone
- 0808 100 7211
- Hours
- Mon-Fri 7am-8pm, Sat 8am-6pm, Sun 9am-4pm
Toolstation FAQs
Can I collect my order from a branch?
Yes. Click and collect is available at Toolstation's 550-plus branches, and most open from 7am to 8pm on weekdays.
How long do I have to return an item?
Toolstation accepts returns within 30 days of purchase, as long as you can show the receipt.
Will Toolstation match a competitor's price?
Yes. Toolstation will match prices from major competitors under its price match guarantee, so it is worth checking before you buy elsewhere.
Can trade customers pay on account?
Yes. Trade accounts are accepted alongside Visa, Mastercard and PayPal, and the Trade Club adds benefits for high-volume buyers.
