The Underfloor Heating Store
The Underfloor Heating Store sells electric and water-based underfloor heating to homeowners and trades across Great Britain. It has more than 15 years in the business and backs much of its kit with lifetime warranties. Alongside the systems, it offers free CAD design plans and online kit builders. Delivery is next day to mainland addresses, though Northern Ireland isn't covered.
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About The Underfloor Heating Store
Electric or water
Electric systems come as mats, loose cables and foil, suited to floor finishes from tile to wood and carpet. Water systems, including in-screed options, are aimed at larger areas and new builds. Both need supporting parts, so the store also stocks insulation boards, thermostats, decoupling mats and fitting tools.
Planning help
Not sure what to buy? The kit builders walk through a system step by step, and the free CAD design service will plan a layout for the room. Virtual or showroom appointments can be booked to talk a project through with the team. A Price Match Promise applies to its products, and many carry lifetime warranties.
Delivery, returns and contact
- Next-day delivery covers England, Scotland and Wales, with the price shown at checkout
- Northern Ireland, the Channel Islands, the Republic of Ireland and overseas addresses can't be served
- For returns, contact customer services first; items generally need to be unused
- Sales and technical staff answer the phone on weekdays from 7am to 6pm
- Payment by Visa, Mastercard or PayPal
The Underfloor Heating Store quick facts
| Delivery | Next-day delivery is available across mainland UK (England, Scotland, and Wales). We do not currently ship to Northern Ireland, Ireland, the Channel Islands, or internationally. Delivery prices are calculated at checkout. |
|---|---|
| Returns | Please contact our customer services team for details on our returns policy. Products must typically be returned in unused condition within a specified period. |
| Payment methods | Visa, Mastercard, PayPal |
The Underfloor Heating Store contact
- Phone
- 01268 567016
- Hours
- Mon-Fri 7am-6pm (Sales & Technical), Mon-Thu 8am-6pm, Fri 8am-5pm (Customer Service & Accounts)
The Underfloor Heating Store FAQs
Can the store help design my system?
Yes. A free CAD design service plans a layout for your space. Online kit builders also let you put a system together in a few simple steps.
Does The Underfloor Heating Store deliver to Northern Ireland?
No. Delivery covers mainland Britain only. The Channel Islands, Northern Ireland, the Republic of Ireland and international addresses all fall outside its delivery area.
Is there a price match?
Yes. The store runs a Price Match Promise on its underfloor heating products. Check the terms on its website before relying on it.
What warranty comes with the products?
Many systems and components carry a lifetime warranty. Look at the product page to confirm the cover on the specific item you are buying.
When can I speak to someone?
Sales and technical support are open Monday to Friday, 7am to 6pm. The customer service and accounts line runs Monday to Thursday 8am to 6pm, finishing at 5pm on Fridays.