Start Rescue - Breakdown Cover
Start Rescue sells breakdown cover for cars, vans and motorbikes, both in the UK and for trips to Europe. It launched in 2009 and is part of Call Assist Ltd. Policies are bought and managed online, and the company reports seven Which? recommendations and 5-star Defaqto ratings. Help is available 24 hours a day.
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More ways to save at Start Rescue - Breakdown Cover
- Student discount20% student discount on annual vehicle or personal breakdown cover policies, available via TOTUM and Gocertify.
- NHS discount10% discount for NHS workers on all Start Rescue policies, redeemable using an NHS email address and discount code NHS10 at checkout.
- Military discount20% discount for military personnel on annual vehicle or annual personal breakdown cover policies.
- Join Customer Renewal Guarantee and Online Customer Lounge BenefitsExisting customers who renew are guaranteed not to pay more than website retail prices, with potential savings up to 76% compared to competitors. Access to discounts and deals via the online Customer Lounge, plus 10% off additional cars for multi-vehicle policies.
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About Start Rescue - Breakdown Cover
Choosing a policy
There are two main ways to buy cover. Vehicle Breakdown Cover protects a specific car, van or motorbike, whoever is behind the wheel. Personal Breakdown Cover follows you instead, so it applies in any eligible vehicle you drive or ride in. European Breakdown Cover adds protection for driving abroad. Cover comes in levels such as 3 Star and 5 Star, so compare what each includes in the policy wording.
What help looks like
Depending on the level, policies can include roadside repairs, national recovery and help at home. Key assist, alternative transport and overnight accommodation can also feature. Recommended policies carry no excess or call-out charges. Electric vehicles are handled by operators trained on high-voltage batteries, at no extra cost.
Managing cover
The Start Rescue app lets you report a breakdown and track the technician heading your way. Policy changes, renewals and vehicle swaps happen in the online Customer Lounge. Quotes show an administration fee, which varies by policy type. You can pay by Visa, Mastercard, Maestro or PayPal. Students can verify through TOTUM or Gocertify for a reduced rate on annual policies.
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Start Rescue - Breakdown Cover quick facts
| Payment methods | Visa, Mastercard, Maestro, PayPal |
|---|---|
| Loyalty scheme | Customer Renewal Guarantee and Online Customer Lounge Benefits |
| Founded | 2009 |
| Headquarters | UK |
| Parent company | Call Assist Ltd |
| Stores | 0 |
Start Rescue - Breakdown Cover contact
- Website
- startrescue.co.uk
- Phone
- 01206 655000
- Hours
- Monday to Friday, 8 am to 6 pm; Saturday, 9 am to 5 pm; Sunday, 11 am to 5 pm
Start Rescue - Breakdown Cover FAQs
Can I get Start Rescue cover for an EV?
Yes. Electric car and van owners get recovery from operators trained in high-voltage battery work, and Start Rescue does not charge extra for it.
What is the difference between vehicle and personal cover?
Vehicle cover is tied to one car, van or motorbike, regardless of the driver. Personal cover is tied to you, in whichever eligible vehicle you are driving or riding.
Is there a fee on top of the policy price?
Quotes include an administration fee for setting up and running your cover. The amount depends on the policy type and is shown before you buy.
How do I update my car details?
Log in to the Customer Lounge and choose the Change a vehicle option. Alternatively, phone Customer Services on 01206 655 000.
