Shiseido
Shiseido is a Tokyo cosmetics house with roots going back to 1872. Its UK web shop sells the brand's skincare, makeup and fragrance direct. Serums, moisturisers and eye creams sit at the centre of the range, led by the Ultimune concentrate. It suits shoppers who want Japanese skincare and like getting advice online before they choose.
Example: Synchro Skin Self Refreshing Foundation
Our pick at Shiseido
30% off Last Chance products: discontinued lines and limited editions
Why this one: The biggest saving of the 3 offers here. Picks follow these rules; nobody pays for them.
Shiseido offers3
On sale at Shiseido10
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Popular at Shiseido
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More ways to save at Shiseido
- Student discountStudent discount available through verification partners.
- NHS discountShiseido offers a 15% key worker discount, which includes healthcare and NHS workers. Eligibility can be verified via 'GoCertify' or Health Service Discounts.
- Military discountShiseido offers a 15% discount for military personnel in the UK Armed Forces. Eligibility can be confirmed via 'GoCertify'.
- Free delivery over £50Top your basket up past £50 and delivery costs nothing.
- Gift cardsAvailable if you're buying for someone else.
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Follow Shiseido and its new codes, offers and price drops land in your feed. Save any deal to come back to it.
About Shiseido
Skincare first
Most people come to Shiseido for skin. The line-up covers anti-ageing serums, moisturisers for different skin types, eye creams for dark circles and puffiness, and brightening treatments. Ultimune Power Infusing Concentrate is the bestselling serum. The brand says it strengthens the skin's defences and fits into any routine.
Makeup, fragrance and advice
Base products include foundations, concealers and powders. A virtual try-on tool lets you test shades on screen, and online consultations give one-to-one advice. Fragrances complete the range, and free samples are part of the shop's service.
Ordering in the UK
Orders are dispatched within one to two working days, and several delivery methods are offered. Delivery is free on orders over £50. Unused products can be returned within 30 days. Request the refund from your account, or via Track my order if you checked out as a guest. Opened items may not qualify, so test new shades with the try-on tool first.
Payment options are Visa, Mastercard, American Express, PayPal and Apple Pay, and gift cards are sold. Students can verify for a discount through partner schemes. Shiseido says animal testing happens only where the law demands it, and it is working to end the practice.
Sustainability at Shiseido
Shiseido is committed to sustainable beauty through responsible sourcing, eco-friendly packaging, and reducing environmental impact across operations.
Shiseido quick facts
| Free delivery | On orders over £50 |
|---|---|
| Delivery | Multiple UK delivery options available. Orders dispatched within 1-2 working days. Delivery times vary by method selected. |
| Returns | 30-day returns for unused products. Request refund through your account or Track my order for guest purchases. |
| Payment methods | Visa, Mastercard, American Express, PayPal, Apple Pay |
| Gift cards | Yes |
| Founded | 1872 |
| Headquarters | Tokyo, Japan |
| Parent company | Shiseido Company |
| Stores | 100+ |
Shiseido contact
- Website
- shiseido.co.uk
- Phone
- +442038100569
- Hours
- Mon-Fri 9am-5pm
Shiseido FAQs
Can I get advice before buying Shiseido skincare?
Yes. Shiseido runs online consultations for personalised advice, and its virtual try-on tool helps with choosing makeup shades.
When will Shiseido dispatch my order?
Within one to two working days. Arrival then depends on the delivery method picked at checkout, and orders over £50 travel free.
How do I return a Shiseido product?
Unused products can go back within 30 days. Registered customers start the refund from their account, while guests use the Track my order page.
Does Shiseido ship outside the UK?
The UK site does not offer international shipping, so it only takes orders for UK delivery addresses.
