Red Funnel
Red Funnel runs ferries across the Solent, linking Southampton to the Isle of Wight, a route it has served since 1861. Foot passengers can take the fast Red Jet to West Cowes, while cars, vans and freight use the vehicle ferry to East Cowes. It also sells ferry-inclusive holidays on the island.
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More ways to save at Red Funnel
- Student discountRed Funnel offers a 15% student discount via Student Beans, plus 'Student Saver Tickets' for mainland students attending Isle of Wight colleges.
- NHS discountNHS patients travelling for medical appointments, plus a companion, receive discounted foot passenger rates. Those with a car can get a 50% discount on standard vehicle rates or a fare cap of £31 per leg. Carers for foot passengers travel free.
- Military discountMembers or veterans of the armed forces or MOD receive a 15% discount on foot passenger and vehicle travel upon presenting a valid Defence Discount Service card or MOD ID card.
- Join My Red Funnel RewardsMembers earn 4 points for every £1 spent on qualifying purchases (vehicle ferry, foot passenger travel, food & drink). Isle of Wight residents can join 'My Red Funnel Rewards Plus' for 5 points per £1. Points are worth 1 penny and redeemable for free/discounted journeys or onboard food/drinks.
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About Red Funnel
Choosing a crossing
The Red Jet carries foot passengers across in under half an hour. Vehicle ferries take about an hour and carry cars, motorbikes, vans and larger vehicles. There are more than 35 crossings a day, but booking ahead is sensible in peak season. On board, passengers can buy food and drink and browse the gift shop.
Fares and tickets
Refundable Flexi fares allow free changes, while Saver tickets may carry an amendment fee and depend on availability. Bookings are made online, and your booking number acts as the ticket, with barcodes that can be scanned from a smartphone. Rail and National Express coach connections can be bought with the crossing. Students can use Student Beans, and mainland students at Isle of Wight colleges can get Student Saver tickets. Frequent travellers can join the loyalty rewards scheme.
Holidays on the island
Red Funnel Holidays packages the crossing with somewhere to stay. Options run from hotels, B&Bs and guest houses to cottages, villas, apartments, holiday parks and camping. Attraction tickets and event passes can be booked too. Help is available for travellers with accessibility needs. The company is owned by Njord Partners and runs green projects such as turning used cooking oil into biodiesel.
Sustainability at Red Funnel
Red Funnel actively seeks solutions for single-use hot drink cups, sells recyclable travel mugs, and converts 7,800 litres of used cooking oil to biodiesel annually. They are exploring ways to eliminate single-use plastics, source paper from sustainable forests, and recycle over 20% of waste. New chiller units reduce CO2, and electric terminal vehicles are being introduced, with a 25% ferry discount for electric cars.
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Red Funnel quick facts
| Delivery | Book online for instant e-tickets |
|---|---|
| Returns | Refundable Flexi Fares offer free amendments. Saver tickets may incur an amendment fee for changes, subject to availability. For detailed advice on booking changes or cancellations, customers are encouraged to contact their Travel Centre. |
| Payment methods | Visa, Mastercard, American Express, PayPal |
| Loyalty scheme | My Red Funnel Rewards |
| Founded | 1861 |
| Headquarters | Southampton, United Kingdom |
| Parent company | Njord Partners |
| Stores | 4 |
Red Funnel contact
- Website
- redfunnel.co.uk
- Phone
- 023 8001 9192
- info@redfunnel.co.uk
- Hours
- Daily 8am-8pm
Red Funnel FAQs
Can I change a Red Funnel booking?
Refundable Flexi fares can be amended free of charge. Saver tickets may carry an amendment fee and depend on availability, so contact the Travel Centre for advice.
Do I need a printed ticket?
No. Your booking number works as the ticket at check-in, and barcodes can be scanned from a smartphone.
Is there help for passengers with disabilities?
Yes. Red Funnel provides help for travellers with disabilities or other access needs, and its customer service team can explain what is available.
Does Red Funnel offer student fares?
Yes. Students can get a discount through Student Beans, and mainland students attending Isle of Wight colleges can buy Student Saver tickets.
